December 1, 2000

  Previous Issue                                                                      About    Contact    Affiliations    Home                           


Headline News for CRM

          Quintus eCONTACT Free CD

 

Search:

 

 
Free Newsletter!
Subscribe to RealMarket Today!

 TEXT HTML
 
Send it to a Colleague
Send this report to a colleague with your personal message.
 
Experts Corner
Q: How do you staff contact centers to support E-CRM and E-Business?
Answer

Donna Fluss
Gartner Group
 
Required Reading

"Seven Critical Steps to a Successful CRM Solution"
by Peter M. Dascalos - Associate Director of CRM, SEI Information Technology

 
 

Featured Event

Primus Web Seminar - Satisfying the Customer
December 6, 2000 - 1PM Eastern / 10am Pacific

Career Opportunity

IT Director
London, England


"Plan your campaign-Your goal should be to determine where you fit in the marketplace and the appropriateness of the types of jobs you are seeking"

 


Other News


Business Objects Supports Siebel [Top]
Business Objects announced its support for Siebel eBusiness Analytics 2000.3. Siebel incorporated Business Objects e-BI technology with the Siebel eIntelligence component of the Siebel eBusiness Analytics suite to provide its users with query, reporting, and analysis (OLAP) functionality.



NewWorld Secures $5.6 Million in Funding [Top]
NewWorld announced that it has closed a $5.6-million first round of financing with eVerger, which focuses on providing early stage equity and management expertise to companies in the e-marketing sector. NewWorld Commerce will use this new capital to expand its marketing and distribution capabilities and fuel overall growth.



Promptu Moves to New Corporate Headquarters [Top]
Promptu announced the opening of its new headquarters in Milpitas, California, along with seven additional sales offices in the largest US cities. This expansion is in response to the company's growth and demand for its flagship product, Promptu eMarketing. Promptu eMarketing accelerates the exchange of information between marketing, sales, and channels.



Click2Community Secures Funding [Top]
Click2Community announced that it has secured additional funding from Toronto's Venn-Mitchell Investments. The company will use the funds for continued product development and product launch. The investment provides Venn-Mitchell Investments with an ownership stake and a member of the group will serve on the Click2Community Advisory Board.



eFunds Opens Call Center in India [Top]
eFunds confirmed that it has opened a call center in Mumbai, India, to support the growth of its business process management business. As announced in a separate news release from West TeleServices, the eFunds call center is opening to support the addition of West as a new eFunds customer.



UMC Selects BroadVision [Top]
BroadVision announced that UMC selected the BroadVision InfoExchange application to provide a business-to-employee solution for integration into its corporate intranet. BroadVision creates ``anchor sites'' for employees who need to incorporate the World Wide Web with a company intranet via configurable home pages, project collaboration and web-based management.



NCR And PIA Create Alliance [Top]
NCR and PIA Systems announced that they have created an alliance to bring PIA's Credit Process Management System (CPMS) solution to market on NCR's Teradata Warehouse. PIA will offer the functionality of their credit committee and credit scoring marketing, lending and administrative management and follow-up process solution, CPMS, to both existing and prospective financial services clients of NCR.



FirePond Names Clive Smith VP [Top]
FirePond announced the appointment of Clive Smith as VP and Managing Director of the Asia Pacific region. Smith will lead FirePond's sales, presales, business development, marketing and professional services activities throughout the region.


Front Page News

 

 

RealMarket Live! Webcast
Empowering Survival of e-Business Initiatives with Asset Lifecycle Management
Listen

Bill Keyworth
 Peregrine
 
Click Here!

 

Stock Index
RealMarket 119.05 -4.04%
Stock Index: Tell me more 
Dow Jones 10,416.76 -2.00%
Nasdaq 2,598.04 -4.02%
S&P 500 1,317.38 -1.83%
Apac Cust Svc 3 1/16 -3/16
Applix Inc 2 11/16 -1/8
Apropos Tech 5 7/16 -1/4
Ask Jeeves Inc 8 7/8 -1 5/16
Aspect Comms 12 3/4 +7/16
Blue Martini 15 1/16 -2 1/16
Broadbase Sftwr 5 9/16 -3/8
Broadvision 22 37/64 -1 47/64
Calico Commerce 1 1/2 -1/8
Chordiant Sftwr 3 3/32 +5/32
Convergys Cp 42 -3/16
Davox Corp 8 1/4 0
Delano Tech Cp 8 1/4 -1 1/2
E.piphany Inc 37 -2
eGain Comms Cp 2 19/32 -1/2
eLoyalty Corp 6 1/4 +3/4
Eshare Tech 2 1/8 +1/16
Exchange Applc 1 1/2 -1/4
Firepond Inc 7 1/4 -9/64
ICT Group Inc 9 1/2 -7/8
Interact Commer 7 13/16 -9/16
Interact Intell 25 9/16 -1 7/16
Interv Brite 7 5/8 -5/16
Kana Comms 12 9/16 -2 5/16
Liveperson Inc 1 3/8 +1/8
Onyx Software 12 5/8 +1/16
Pegasystems Inc 3 7/8 -7/32
Peregrine Sys 15 7/8 -15/16
Pivotal Corp 36 3/4 -3
Prime Response 1 15/16 -1/4
Primus Knowldge 6 15/16 -1/16
Quintus Corp 2 31/32 0
Rainmaker Sys 1 1/8 +11/32
Remedy Corp 16 1/4 -1 3/4
Selectica Inc 20 5/8 -1/2
ServiceWare 3 3/8 -1/8
Siebel Systems 69 1/8 -2 5/8
Sitel Corp 2 7/16 +1/8
Support.com 14 +2 7/8
Sykes Enterpris 4 15/16 -3/16
Syntellect 3 13/16 -3/16
Teletech Hldgs 19 9/16 +9/16
Vignette Corp 15 7/8 -1 1/16
ViryaNet 4 5/8 -3/8
West Teleserv 26 3/4 +1/8
Witness Systems 13 1/2 -1 5/16
As of close 11/30/2000
  Quintus eCONTACT Free CD

 RealMarket Today! (SearchArchiveSubscribeUnsubscribe) |  RealMarket Live (UpcomingArchive)
Experts Corner  |  Required Reading  |  Events Calendar  |  Career OpportunitiesCRM Info  |  Suppliers
About  | Contact  | Home  | Board of Advocates  | Affiliations
 
Copyright (c) 2000   RealMarket, Inc.   All Rights Reserved.    Privacy Policy
The information contained herein has been obtained from sources believed to be reliable. RealMarket is a registered trademark.