November 29, 2002

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Other News

  • Amcat And Excendia Integrate
  • Eskom With SPL CorDaptix

    • Amcat And Excendia Integrate [Top]
    Amcat and Excendia announced interoperability between Amcat's blended contact center solution, Amcat MediaLynx and Excendia's integrated business communications software, Office Telephony. This integrated solution aims to provide mid-size companies with a corporate contact center solution helping them to achieve greater levels of efficiency and customer service.



    Eskom With SPL CorDaptix [Top]
    Eskom has this month successfully implemented and 'gone live' with the first phase of their implementation of SPL WorldGroup's CorDaptix customer management solution. This phase deals with the conventionally billed customers and the next phase, which is planned to go live in March, will cover the prepaid customers.


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