November 29, 2001

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Q: Should soft skills still be high on my list when my budget has been cut to practically nothing?
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Tracy Wetjen
Technical Support Solutions
 
Required Reading [search]

"CRM: Three Steps Forward, One Step Back"
by Dick Lee - High-Yield Marketing for Tacit Knowledge Systems

 
 

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Working With the Analysts
December 14, 2001
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Other News

  • NICE And Visionics Establish Alliance
  • Unisys And J.D. Edwards Deliver
  • Syntellect Partners With ALLTEL

    • NICE And Visionics Establish Alliance [Top]
    NICE and Visionics announced an alliance to integrate FaceIt technology capabilities with the NiceVision platform of digital video recording solutions. The integration of Visionics' FaceIt technology with the NiceVision platform aims to surpass other systems available by providing data management and facial recognition analysis that goes beyond simply real-time matching of faces to a database.



    Unisys And J.D. Edwards Deliver [Top]
    J.D. Edwards and Unisys announced that they are forming an alliance to offer J.D. Edwards OneWorld with the Unisys e-action Enterprise Server ES7000. By combining J.D. Edwards' business applications with hardware from Unisys, customers will have an open architecture for the Microsoft Windows 2000 platform to compete and win in a collaborative commerce economy.



    Syntellect Partners With ALLTEL [Top]
    Syntellect announced it has received an order from Enterprise National Bank to purchase a speech-enabled Vista Interactive Media Response (IMR) solution. The bank purchased the Vista solution in conjunction with buying the ALLTEL HORIZON banking system, a browser-based, relational database banking software suite designed specifically to serve the unique needs of community banks.


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    Apac Cust Svc 2.58-0.12
    Applix Inc 1.55-0.16
    Apropos Tech 1.81-0.05
    Ask Jeeves Inc 1.79-0.21
    Astea.71-0.02
    Aspect Comms 3.22-0.12
    AVAYA10.67+0.10
    Blue Martini1.56-0.12
    Broadvision 3.25-0.44
    Chordiant Sftwr 3.65+0.13
    Convergys Cp 32.15-0.96
    Davox Corp 9.00-0.12
    Delano Tech Cp .53+0.04
    E.piphany Inc 7.60-0.40
    eGain Comms Cp 1.67-0.08
    eLoyalty Corp .51+0.00
    Firepond Inc .96-0.01
    HNC Software21.76-0.39
    ICT Group Inc14.70+0.20
    Interact Intell 4.75-0.14
    Interv Brite 14.91+0.68
    Kana Comms 1.08-0.29
    J.D. Edwards14.71+0.45
    Liveperson Inc .36-0.01
    NICE17.00-0.40
    Nortel Networks7.53-0.38
    Onyx Software 3.87-0.23
    Oracle14.12-0.29
    Pegasystems Inc 3.76-0.28
    PeopleSoft35.71-0.50
    Peregrine Sys 17.55-1.06
    Pivotal Corp 4.00-0.05
    Primus Knowldge .89-0.01
    Rainmaker Sys .31+0.07
    SAP28.12-0.98
    Selectica Inc 3.87-0.33
    ServiceWare.22-0.02
    Siebel Systems 22.48-1.82
    Sitel Corp 2.04-0.01
    Support.com2.76+0.05
    Sykes Enterpris 9.61-0.39
    Syntellect 1.43-0.20
    Teletech Hldgs 9.94+0.04
    Vignette Corp 5.32-0.76
    ViryaNet.63+0.03
    West Teleserv 23.79-0.06
    Witness Systems 12.31-0.01
    Xchange.34+0.00
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