November 26, 2002

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 How Federated workforces will replace dedicated field service workforces by 2005
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Pol Sweeney
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Other News

  • Adobe Selects SAP CRM
  • Kaspick & Company With Hyperion
  • USi Joins Siebel Alliance Program

    • Adobe Selects SAP CRM [Top]
    SAP announced that Adobe Systems has selected mySAP Customer Relationship Management (mySAP CRM) as the foundation of its global customer management strategy. Adobe will implement the customer interaction center, mobile sales, and campaign management capabilities of mySAP CRM for 750 users to enhance sales, service, and marketing efforts to its diverse customer base.



    Kaspick & Company With Hyperion [Top]
    Hyperion's business performance management solutions have enabled Kaspick & Company to improve customer service success factors. Kaspick & Company is using Hyperion's integrating platform, Hyperion Essbase XTD, to speed reporting time and provide more accurate, frequent and appropriate reports to clients.



    USi Joins Siebel Alliance Program [Top]
    USi announced that it has joined the Siebel Alliance Program as a Premier Platform Partner. This alliance brings together USi's managed hosting service experience, resulting from USi's client base of more than 135 enterprise clients across product offerings, and Siebel eBusiness Applications to deliver deployments and low total cost of ownership to joint customers.


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