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Siebel Systems Named Best Supplier Siebel announced that the Hong Kong Call Center Association (HKCCA) honored Siebel Systems with the Vendor Awards Best Supplier at the 2003 Call Center Awards. For the second consecutive year, Siebel Systems was recognized for its products and services, which measure and improve the effectiveness of contact centers and the business performance of organizations. more >>
Knowledge Factory With CMAT To assist executives in boosting the correlation between customer management and customer value, Knowledge Factory has brought the Customer Management Assessment Tool (CMAT) to the South African market. CMAT is used to assess companies' customer management strategy and their effectiveness; it provides an industry benchmark for purposes of comparison; and as an integral outcome, it produces actionable recommendations to drive improvement.
- CDC Software Proposal To Acquire Pivotal - CDC Software announced that it has made a conditional proposal to acquire Pivotal Corporation by way of either an all-cash or a cash-and-sto . . . more >>
- CitiStreet Expands Verint Solution - Verint announced that CitiStreet has expanded its ULTRA Intelligent Recording solution in support of important customer service initiatives. . . . more >>
- University Of Miami Deploys RightNow - LeadOrganizer-Life was launched in the US market by BimSym eBusiness Solutions This application, designed with the life insurance industry i . . . more >>
- Riggs Bank Goes Live With Onyx - Onyx and Crowe Chizek and Company announced that Riggs Bank has gone live with its new customer management initiative. Riggs chose Onyx Ente . . . more >>
- AIM technology Partners With IncentOne - AIM technology announced an agreement with IncentOne. The partnership combines AIM technology's AIMCall performance management application t . . . more >>
- Vodafone With Amdocs - Connex and Amdocs announced that Connex has deployed the Amdocs Enabler product for convergent billing of voice and data services in both wi . . . more >>
- Edify And Datria Join Forces - Edify and Datria announced they have entered into a new marketing agreement that will extend and enhance their current offerings in the spee . . . more >>
- Aprimo Receives Validation - Over 30 senior European marketers from 20 financial services organizations, including the top 5, convened at a roundtable on October 29 in L . . . more >>
- eOn Communications Announces Financials - eOn Communications reported financial results for the first quarter ended October 31, 2003. Revenues for the quarter increased 42% to $5,039 . . . more >>
- Blue Pumpkin Named In Study - Blue Pumpkin announced its standing as one of the top market leaders in the latest study by Saddletree Research. Entitled "The U.S. Workforc . . . more >>
- Tekelec Included In B2 100 - Tekelec announced its inclusion in Business 2.0's second annual B2 100, the magazine's ranking of the fastest-growing technology companies. . . . more >>
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| Stock Index |
| RealMarket |
38.25
|
-0.54%
|
| Stock Index: | Tell me more |
| Dow Jones | 9,624.16 | -0.90% |
| Nasdaq | 1,881.75 | -1.48% |
| S&P 500 | 1,034.15 | -0.92% |
 |
| Amdocs | 23.14 | -0.3 |
| APAC | 2.57 | 0 |
| Applix | 3.77 | 0 |
| Apropos | 3.97 | 0.05 |
| Ask Jeeves | 16.92 | -1.21 |
| Aspect | 13.45 | 0.08 |
| Astea | 2.35 | -0.11 |
| ATG | 1.45 | -0.07 |
| AVAYA | 13.17 | -0.21 |
| Blue Martini | 5.27 | -0.1 |
| Broadvision | 4.49 | -0.1 |
| Chordiant | 3.9 | -0.05 |
| ClickSoftware | 4.05 | 0.15 |
| Convergys | 15.04 | -0.22 |
| Concerto | 11.96 | 0.01 |
| E.piphany | 7.08 | -0.1 |
| eGain | 2.5 | -0.07 |
| eLoyalty | 3.5 | -0.1 |
| Epicor | 11.2 | 0.11 |
| eOn | 2.9 | 0.07 |
| Firepond | 3.12 | -0.01 |
| FirstWave | 5.55 | -0.02 |
| Group 1 | 16.72 | -0.43 |
| HP | 21.65 | -0.35 |
| ICT Group | 13 | -0.03 |
| Interact Intell | 3.9 | -0.11 |
| Interv Brite | 9.8 | -0.16 |
| KANA | 2.91 | -0.14 |
| LivePerson | 6 | 0.24 |
| NCR | 32.95 | -1 |
| NICE | 24.31 | 0.21 |
| Onyx Software | 4.21 | 0.01 |
| Oracle | 11.81 | -0.28 |
| Pegasystems | 7.36 | 0.11 |
| PeopleSoft | 20.35 | -0.44 |
| Pivotal | 2.06 | 0.21 |
| Primus | 4.13 | 0.24 |
| Rainmaker | 1.36 | -0.04 |
| SAP | 36.73 | -0.73 |
| Selectica | 4.45 | 0.1 |
| Sento | 3.3 | 0.05 |
| ServiceWare | 0.59 | 0 |
| Siebel | 12.56 | 0 |
| Sitel | 1.78 | -0.07 |
| SPSS | 17.13 | -0.36 |
| SupportSoft | 12.29 | 0.28 |
| Sykes | 9.25 | -0.15 |
| Tekelec | 15.641 | -0.299 |
| Teletech | 9.2 | 0.13 |
| Verint | 20.83 | 0.16 |
| Vignette | 2.27 | 0.01 |
| ViryaNet | 6.08 | 0.08 |
| West Tel | 23.63 | -0.04 |
| Witness | 7.78 | -0.26 |
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| As of close
11/18/03
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