November 16, 2001

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 Do Not Let Consultants Confuse KM
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David Burns
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Required Reading [search]

"Intelligent Technology - Knowledge Systems That Learn"
by Michael Charney - Dir. of Prod. Marketing and Research, ServiceWare
 
 

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Transforming Your Business Using CRM & PRM: 3rd Annual Executive Summit
January 13-17, 2002
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Xchange Announces Alliance With Oculos [Top]
Xchange has signed a partnership deal with Oculos AB, one of Sweden's CRM solution providers to support Xchange's growth in Sweden, Norway, Denmark and Finland. Oculos will represent Xchange throughout the Nordic region where Xchange already has several customers including SEB, Trygg-Hansa and Egmont.



Netlon Group Chooses eWare3 [Top]
eWare announces that the Netlon Group has chosen eWare3 to support its sales activities across the globe. The group will use eWare to provide better levels of information for its direct sales and partner network.



Toshiba Selects eMation [Top]
eMation announced that the Toshiba Corporation of Japan has agreed to license key components of the eMation DRM Device Relationship Management system for use in its new Factory View product sold with their V Series Controller.


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