November 15, 2002

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Other News

  • London Borough Of Southwark Choose ASC
  • Aspect And Aliant Aelecom Expand Relationship

    • London Borough Of Southwark Choose ASC [Top]
    The London Borough has chosen MARATHON TDI and INSPIRATIONpro for their new Call Centre to assist them in the day to day control of their calls, and to help them improve their quality of services to the public. The modular MARATHON TDI system monitors all calls and stores the recordings centrally on a mission critical RAID server.



    Aspect And Aliant Aelecom Expand Relationship [Top]
    Aspect announced that they are expanding their agreement to market, deploy and support contact center solutions based on Aspect's voice-over-IP (VoIP) software. The latest agreement is an expansion of an existing relationship, under which Aliant Telecom resells and supports a range of Aspect's software including workforce management, contact center and self-service solutions.


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