November 8, 2002

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Q: With CRM, Don't Forget the Foundation
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Michael Lowenstein
Customer Retention Associates
 
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"Outsourcing CRM: Keys to Success"
by Cathy Nuccio - ICT Group

 
 

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Other News

  • Visa Deploys Pivotal CRM
  • Humana Deploys edocs

    • Visa Deploys Pivotal CRM [Top]
    Pivotal announced that Visa International Asia Pacific has deployed the Pivotal CRM suite. The company is using Pivotal CRM to improve collaboration across the organization and enhance customer service.



    Humana Deploys edocs [Top]
    edocs announced that Humana is using edocs eaSuite platform to improve online billing capabilities and better serve its employer customers and is using edocs' software solutions to streamline billing operations and to make conducting business with Humana easier, simpler and more satisfying for its employer customers.


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