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Blue Martini Strengthens European Presence [Top]
Blue Martini announced that it has signed ten new systems integration and consulting partners throughout Europe to meet the growing demand it is seeing for its external CRM applications. The new partners include AlphaCSP, Conchango, Eckhardt & Partners, Enabler, eXpanded Media, Fi SYSTEM, Good Technology, Inter-Worx, SHE Informationtechnologie AG and VLC.
mySAP Technology For Open Integration [Top]
SAP detailed its open-standards-based infrastructure that aims to enable technical interoperability and drive business in a heterogeneous IT world. The mySAP Technology infrastructure aims to solve a dilemma for CIOs -- whether to purchase integrated applications from a single vendor or custom-integrated applications from different vendors -- by providing support for both approaches. Customers benefit by reducing their cost of ownership, adding flexibility to their technology infrastructure and protecting existing investments, with no need to ``rip and replace'' current systems.
Percussion Lowers Cost Of Ownership [Top]
Percussion Software has validated its commitment to helping enterprise customers lower the cost of managing their Web presence. Targeted to the enterprise customer and already validated by industry pundits and customers alike, Rhythmyx Content Manager V4.0 aims to provide a low total cost of ownership for enterprise scale content management solutions by allowing organizations to reduce initial implementation costs and control ongoing expenditures usually associated with software integration projects.
Solucient Selects BroadVision [Top]
BroadVision announced that Solucient has selected BroadVision's content management solution, BroadVision One-To-One Publishing, in order to streamline its internal business processes and consolidate content from multiple sites. BroadVision One-To-One Publishing aims to help Solucient reduce the need for manual content updates and give individual content owners in various departments the ability to create and maintain up-to-date content.
Riggs Bank Deploys PegaCRM [Top]
Pegasystems announced that Riggs & Co. is using PegaCRM Private Banking software to deliver a service to its customers. The implementation of PegaCRM Private Banking at Riggs & Co. is helping the bank to automate processing of manual tasks, thereby freeing staff to be client focused in order to add value and intelligence to customer interactions.
Sitel Expands Agreement With Genesis [Top]
SITEL announced the expansion of its contract with Genesis Power, a New Zealand state-owned electricity generator and retailer. The expanded agreement provides for SITEL to deliver customer care, billing and financial management services to an additional 290,000 commercial and residential electricity customers recently acquired by Genesis from Natural Gas Corporations Holdings Limited.
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