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Sprint Awards US$1.1 Billion Deal To Nortel [Top]
Sprint expects to become the first incumbent U.S. carrier to transform its telephone network to a more cost-effective 'packet' voice network beginning with a supply and services agreement with Nortel Networks estimated to be worth approximately US$1.1 billion over four years.
Ford Renews Contract With Jeeves [Top]
Jeeves announced that Ford has renewed its contract and expanded Jeeves' products and services to the Ford Fleet division to improve self-service and customer interaction, while also capturing customer intelligence. ``Ask Ford Fleet'' now aims to allow Ford to also service its business customers by offering relevant answers to service, product and support questions about more than 30 vehicles offered by Ford to Fleet customers.
StayinFront For NEC [Top]
StayinFront announced it has developed and implemented CRM software configured for use with the NEC MobilePro 790 handheld PC. Pocket Elk, the StayinFront CRM software used in NEC Computers' MobilePro 790, is the Windows CE based version of StayinFront's Visual Elk CRM solution. Pocket Elk uses the Visual Elk engine to synch data back to a data server. It delivers a range of capabilities, including sales and field force automation, customer management, order entry, merchandising, customer service, and sample tracking, to users of handheld personal computers (H/PC) and personal digital assistants (PDA).
Blue Martini And Fi SYSTEM Partner [Top]
Blue Martini announced an alliance with French-based e-business systems integrator Fi SYSTEM. The alliance aims to spearhead Fi SYSTEM's continued drive to deliver eCRM solutions into blue-chip clients in France, as well as in the United Kingdom, Spain, Italy and Belgium.
Formation Systems Opens UK Operations [Top]
Formation Systems announced at the Food Ingredients Europe exhibition and conference that it has expanded its global operations with the opening of the company's United Kingdom headquarters located in Covent Garden, London. Sales Manager Doug Townsend will spearhead efforts to attract leading consumer packaged goods and chemical companies, as well as software and service provider partnerships across the UK and Europe.
Kanisa Appoints VP Of Sales [Top]
Kanisa announced the appointment of David Schreffler as VP of Sales. Upon joining Kanisa's executive management team, Mr. Schreffler will assume responsibility for all aspects of worldwide sales including direct, indirect and channel sales.
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