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ViryaNet To Host e-Seminar [Top]
ViryaNet announced that it will conduct an online seminar to introduce ViryaNet Service Scheduler, a service scheduling solution that allows organizations to optimize their field engineers' schedules, maximize resource utilization, shrink costs, and secure customer commitments. The e-Seminar is titled ``Optimizing the Who, What, Where, When: Advanced Scheduling'', and will take place on Tuesday, November 6, 2001 from 1:00 to 1:45 p.m. EST.
Palm And Siebel Strengthen Alliance [Top]
Palm and Siebel have strengthened their existing alliance to jointly market, sell and ensure implementation of Siebel Systems' mobile eBusiness solutions on Palm branded handheld computers. This alliance will focus on helping enterprise customers achieve the highest levels of customer satisfaction, maximize revenues and receive a strong return on investment.
ePartners Recognized [Top]
ePartners announced it was one of only five companies to repeat their ranking in the top 50 of the Inc. 500 list from 2000 to 2001. ePartners was one of the fifteen highest ranked technology companies on the Inc. 500 and was recognized as the 36th fastest growing privately held company in America, according to Inc. Magazine.
Spectrum Wins STAR Award [Top]
The Service & Support Professionals Association (SSPA) announced that Spectrum Contact Services was recognized for their customer service excellence with a SSPA Software Technical Assistance Recognition (STAR) Award. Chosen as the best in what they do, Spectrum Contact Services was honored for delivering technical support to their customers and presented with a 2001 STAR Award in the Outsource Support Provider category.
Paul Maritz Joins Talisma [Top]
Talisma announced that Paul Maritz has joined the company as an investor and a member of Talisma's board of directors. Maritz is a retired Microsoft Corporation executive, with 14 years at the company, most recently as group vice president for the company's Platforms Strategy and Developer Group.
Avaya For College [Top]
Avaya has been selected to deploy campus-wide wireless network environments for two educational institutions -- Iona College, a college located just outside the metropolitan New York City area, and the Katonah-Lewisboro School District, which includes the high school, middle school and four elementary schools in Westchester County, New York.
BackWeb Delivers For Logitech [Top]
BackWeb announced that Logitech has powered its mouse and keyboard software with BackWeb Proactive technologies to maximize and extend the reach of its relationship with its customers. Logitech wanted to establish a direct relationship with its customers and improve its after-sales customer experience. By ensuring that end-users receive content such as notice of software upgrades, patches, and product promotions in a timely manner, Logitech aims to provide a high level of customer satisfaction with its products.
ServiceWare Appoints COO [Top]
ServiceWare announced the appointment of Scott Schwartzman to chief operating officer. In this new role, Schwartzman will be responsible for the planning and execution of major initiatives and managing all aspects of operations.
Pegasystems Supports Fin-Force [Top]
Pegasystems announced that it is working with a new joint venture company known as Fin-Force to improve customer service across its payments outsourcing business. Fin-Force is using Pegasystems' rules-driven process automation technology for payment and investigation processing.
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