October 30, 2003

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Other News

  • IQuest With Interactive Intelligence
  • Hyperion Selected By BAE SYSTEMS
  • MicroStrategy Announces Financials
  • Dallas CRMA Meeting
  • Ian Thacker Joins Kaidara

  • IQuest With Interactive Intelligence [Top]
    IQuest Internet will enhance its disaster recovery capabilities for organizations next month by adding hosted communications services from Interactive Intelligence. The hosted services will add functionality such as automatic call distribution, interactive voice response, automated attendant, presence management, call recording and reporting, to IQuest's existing server co- location capabilities.



    Hyperion Selected By BAE SYSTEMS [Top]
    Hyperion Business Performance Management software was selected by BAE SYSTEMS Information Systems Sector (ISS) to consolidate information for corporate reporting, planning and financial analysis. ISS -- one of four sectors within BAE SYSTEMS North America -- plans to use Hyperion software to develop a robust financial database for its many customer contracts in order to analyze sector performance and create the plans and forecasts that will maximize profits and cash flow.



    MicroStrategy Announces Financials [Top]
    MicroStrategy announced its financial results for the three-month period ended September 30, 2003, reporting revenue growth from the preceding year. In the third quarter, revenues increased by approximately 28 percent and license revenues grew by approximately 37 percent, in comparison to the same period last year. Net loss attributable to common stockholders for the third quarter of 2003, determined in accordance with GAAP, was ($1.59) per share on a diluted basis.



    Dallas CRMA Meeting [Top]
    The Dallas Fort Worth (DFW) chapter of the CRM Association (CRMA) announces its next meeting on Tuesday, November 11 from 5:00 - 7:00 p.m. at the Hilton Hotel at Lincoln Centre. Dr. John Fleming, PhD, Gallup Organization will present; "Building Performance Solutions to Maximize CRM."



    Ian Thacker Joins Kaidara [Top]
    Kaidara Software announced that Ian Thacker has joined Kaidara as Executive Chairman of the Board. Thacker brings more than 22 years of technology industry experience to Kaidara, including 18 years at Oracle Corporation where in his most recent role as Senior Vice President of Support Services he was responsible for generating annual revenues in excess of $2 billion.


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