October 29, 2003

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"The Service Lifecycle Management Approach: Strong Customer Relationships Result in Profits in the Service Industry"
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  • Pivotal Announces Results
  • FormScape Announces Financials

  • Pivotal Announces Results [Top]
    Pivotal announced financial results for its first quarter of fiscal 2004 ended September 30, 2003. Pivotal's total revenues in the first quarter of fiscal 2004 were $13.3 million, compared to $14.5 million in the prior quarter and $12.3 million in the same quarter last year.



    FormScape Announces Financials [Top]
    FormScape announced that the company has completed six consecutive quarters of record revenue, sales and profits. In addition, the company announced that it has seen momentum in the key operational areas of the business this year, is optimistic about future growth and completed a management-led buy-out.


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