October 28, 2003

  Previous Issue                                                                      About    Contact    Affiliations    Home                           


Headline News for CRM

         

 
News Search:

 
 
Free Newsletter!
Subscribe to RealMarket Today!

 TEXT HTML
Privacy Policy
 
Send it to a Colleague
Send this report to a colleague with your personal message.
 
CRM Success Stories

Search a database of hundreds of CRM Success Stories
 
Expert's Corner [search]
 Analyst's View of Hosted CRM
More

Denis Pombriant
Aberdeen Group
 
Required Reading [search]

"The Path to a Black Belt in Customer Service"
by  - Genesys

 
 

Featured Event [search]

Call Center West
November 17-19, 2003
Century Plaza Hotel - Los Angeles, CA

 

 
 

Online Training

Learn one-to-one strategy
Now Available from RealMarket
and
Peppers and Rogers Group

 
 
 


Other News

  • ClickSoftware Reports Financials
  • FileNet And EMC Partner

    • ClickSoftware Reports Financials [Top]
    ClickSoftware Technologies announced results for the third quarter ended September 30, 2003. For the third quarter of 2003, total revenues were $5.9 million, with record consolidated net income of $687,000, or $0.03 per share.



    FileNet And EMC Partner [Top]
    FileNet and EMC announced that Baptist Health has launched a combined FileNet/EMC Enterprise Content Management solution to meet compliance requirements for securing storage, reducing costs and ensuring authorized access of electronic patient records. Baptist Health selected a joint FileNet/EMC solution in conjunction with the Sovera health care solution suite from FileNet ValueNet partner American Management Systems, Incorporated (AMS).


    Front Page News

     

     
    RealMarket Live! Webcast
    Actionable Intelligence for a Smarter Enterprise
    Listen

    Lou Boudreau
     Verint

    Archive       Current       Future
     
    BPO

     

    Stock Index
    RealMarket36.42+2.79%
    Stock Index:Tell me more 
    Dow Jones09,608.16+0.27%
    Nasdaq1,882.91+0.93%
    S&P 5001,031.13+0.22%
    Amdocs19.22-0.18
    Apac Cust Svc 2.68+0.15
    Applix Inc 3.23-0.05
    Apropos Tech 2.75+0.07
    Ask Jeeves Inc 18.43-1.52
    Aspect Comms 12.33+0.09
    Astea3.17+0.06
    ATG1.83+0.06
    AVAYA12.95+0.17
    Blue Martini5.38-0.09
    Broadvision 5.11-0.04
    Chordiant Sftwr 3.90+0.04
    ClickSoftware3.35+0.40
    Convergys Cp 15.50+0.55
    Concerto Sftwr11.85-0.03
    E.piphany Inc 6.22+0.22
    eGain Comms Cp 3.08+0.88
    eLoyalty Corp 3.43-0.12
    Epicor10.18-0.08
    eOn Comms2.40+0.00
    Firepond Inc 3.12-0.02
    FirstWave5.90+0.13
    Group 1 Software17.15+0.06
    Hewlett-Packard21.00+0.53
    ICT Group Inc12.86+0.20
    Interact Intell 3.30+0.05
    Interv Brite 10.00+0.00
    KANA3.99+0.09
    LivePerson Inc 5.58-0.02
    NCR34.85-0.09
    NICE19.50-0.23
    Onyx Software 5.43+0.13
    Oracle11.70-0.03
    Pegasystems Inc 7.52+0.16
    PeopleSoft19.91-0.10
    Pivotal Corp 1.76+0.00
    Primus Knowldge 2.40+0.12
    Rainmaker Sys 1.20-0.01
    SAP36.20+0.35
    Selectica Inc 4.49-0.30
    Sento3.80+0.57
    ServiceWare.70+0.04
    Siebel Systems 12.10+0.30
    Sitel Corp 1.63-0.04
    SPSS19.98+0.82
    SupportSoft11.87+0.28
    Sykes Enterpris 7.46+0.31
    Tekelec15.03+0.23
    Teletech Hldgs 6.54+0.46
    Verint19.88+0.22
    Vignette Corp 2.45+0.10
    ViryaNet3.70+0.34
    West Teleserv 23.44-0.29
    Witness Systems 6.70+0.12
    As of close 10/27/2003
     
     RealMarket Today! (Search, Archive, Subscribe, Unsubscribe) |  RealMarket Live (Upcoming, Archive)
    |  Required Reading  |  Events Calendar  |  Career Opportunities  |  Online Training  |  CRM Info  |  Suppliers
    About  | Contact  | Home  | CRMAdvocates  | Affiliations
     
     Copyright (c) 2002   RealMarket, Inc.   All Rights Reserved.   ISSN: 1534-1135    Privacy Policy
    The information contained herein has been obtained from sources believed to be reliable. RealMarket is a registered trademark.