October 25, 2002

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"Outsourcing CRM: Keys to Success"
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Other News

  • webMethods Announces Support For Siebel
  • Createch Group And ClickSoftware Alliance

    • webMethods Announces Support For Siebel [Top]
    webMethods announced that Siebel Systems' business processes based on best practices for Universal Application Network can be executed on the webMethods integration platform. Through joint efforts with Siebel Systems, webMethods developed a solution for deploying all Siebel Systems' business processes for Universal Application Network, including the business process suites for Customer Life Cycle Management, Product Life Cycle Management, Order Management and Expense Reporting.



    Createch Group And ClickSoftware Alliance [Top]
    ClickSoftware and The Createch Group have announced that they have formed an alliance to offer service optimization solutions that help organizations improve the efficiency and effectiveness of their customer service operations. As a result of the alliance, ClickSoftware can now offer Canadian customers problem resolution for minimizing customer service costs, as well as optimized service scheduling and routing for maximizing productivity.


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