Headline News for CRM
 |
|
|
 |
| Free Newsletter! | ||||||
| Send it to a Colleague | ||||||
|
||||||
| Required Reading | ||||||
|
||||||
|
Featured Event |
||||||
|
VELOCITY
2000 |
||||||
|
Technical
Support Manager |
||||||
|
||||||
Other
News
Dell
and Vignette Create e-Business Offering [Top]
Dell announced it has formed an alliance with Vignette
to provide corporate and institutional customers with
e-business solutions that combine Dell's PowerEdge
Servers with the Vignette V/5 E-business Application
Platform. The alliance between Dell and Vignette will
initially focus on providing e-business solutions to
government customers and corporations.
Answers.com
announced Michael Walsh as VP [Top]
Answers.com announced Michael Walsh has joined the
company as VP of Business Development. Walsh was
previously with Davox, a Boston-based CRM company
specializing in customer interaction management and
served as Davox’s Director of Business Development,
Technology Alliances, and Marketing.
Bank
of America Chooses Witness [Top]
Witness announced that Bank of America, the largest U.S.
bank, has selected Witness Systems’ eQuality software
to be used at the bank’s call centers. Bank of America
will use the eQuality solution to monitor and analyze
customer contacts.
CA
and Apropos Announce Solution [Top]
Computer Associates and Apropos Technology announced a
partnership focused on providing a joint solution that
integrates Apropos' Multimedia Interaction Management
capabilities with CA's Intelligent CRM Suite. Through
joint development and marketing, the two companies will
provide solutions that aim to enable companies to
achieve higher levels of customer service and
satisfaction.
Kana
With answerthink [Top]
Kana Communications and answerthink announced that
answerthink has joined Kana's Alliance Partner program.
The relationship will allow answerthink to integrate
Kana's suite of Internet-architected solutions with its
intellectual capital and technology skill sets, enabling
eBusiness clients to develop more relationships with
customers, partners and the enterprise by leveraging the
power of the Internet.
Evoke
Deploys Onyx [Top]
Evoke Communications announced that it has selected Onyx
to provide a CRM solution for its national marketing and
sales initiatives. The Onyx solution will bring service
to the next level and complement Web-based offerings
with a solution that will grow with Evoke Communications
as the company and user base expands.
Support
Performance adds to Certified Auditor Staff [Top]
Support Performance announces the certification of Sr.
Consultant Connie Wright under the Help Desk Institute
Certified Help Desk Auditor program. The recently
launched program boasts the industries first open and
freely disseminated body of standards.
Pegasystems
Announces PegaVISION 2000 [Top]
Pegasystems announced that it is holding PegaVISION
2000: "Discovering Tomorrow's Solutions
Today," its annual user's conference at the
Contemporary Resort at Walt Disney World in Orlando,
Florida.
Xchange
Joins Radical [Top]
Xchange and Radical Communication have announced an
agreement to make the RadicalMail e-mail platform
available to Xchange’s global client and partner base.
RadicalMail’s streaming e-mail technology will further
enhance the Xchange 4.0 solution suite for eCRM by
helping clients to deliver targeted and engaging media
e-mails to their customers.
Front
Page News
| RealMarket Live! Webcast | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Live Interviews with Industry Leaders from the show Floor at the CRM/SS Show in San Francisco. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Listen
 Your Host - Gary Lemke RealMarket |
 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Experts Corner | Required Reading | Events Calendar | Career Opportunities | CRM Info | Suppliers
About | Contact | Home | Board of Advocates | Affiliations
Copyright © 2000 RealMarket, Inc. All Rights Reserved. Privacy Policy
The information contained herein has been obtained from sources believed to be reliable. RealMarket is a registered trademark.