October 24, 2002

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Other News

  • Siebel And Sun Extend Alliance
  • Knowlagent Receives Patent
  • Performix Contract With Intelligent Finance

    • Siebel And Sun Extend Alliance [Top]
    Sun Microsystems and Siebel Systems announced their continuing commitment to deliver eBusiness solutions to joint global enterprise customers. The companies announced support for the J2EE Connectors specification in Siebel eBusiness Applications, version 7.5. The J2EE Connectors provides a standard architecture for enterprise applications to interoperate with the J2EE platform.



    Knowlagent Receives Patent [Top]
    Knowlagent announced that it has received approval for an additional patent, extending the coverage of its innovative RightContent integration engine. The United States Patent Office grants Knowlagent extended coverage of its integration approach with performance measurement systems like quality monitoring (QM).



    Performix Contract With Intelligent Finance [Top]
    Performix Technologies announced a new contract with Intelligent Finance (IF). The solution, Emvolve Performance Manager, will provide Intelligent Finance with a picture of all aspects of performance across their contact centers in Edinburgh, Livingston and Rosyth. The solution will be used by over 700 agents working within these contact centers and will provide them with daily online performance results for their area of responsibility.


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