October 22, 2002

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Other News

  • Voicetec For Aspect
  • Boeing With webslingerZ

  • Voicetec For Aspect [Top]
    Aspect announced that Voicetec will sell and offer systems integration and support services for the Aspect IP Contact Suite across Europe. Voicetec is an independent solution provider and distributor of advanced voice-over-IP solutions and will offer Aspect software as its contact center solution, along with full services and support for Aspect platforms in Europe.



    Boeing With webslingerZ [Top]
    WebslingerZ announced that it has added Boeing to its list of smartASK enterprise customers. smartASK is a solution for creating and deploying surveys and other customer service tools.


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