October 18, 2002

  Previous Issue                                                                      About    Contact    Affiliations    Home                           


Headline News for CRM

         

 

News Search:

 

 
Free Newsletter!
Subscribe to RealMarket Today!

 TEXT HTML
Privacy Policy
 
Send it to a Colleague
Send this report to a colleague with your personal message.
 
CRM Success Stories

Search a database of hundreds of CRM Success Stories
 
Expert's Corner [search]
 Overlooking the Real Opportunity of "Customer-Centricity"
More

John Guaspari
Deep Customer Connections, Inc.
 
Required Reading [search]

"Increased Revenue and Accelerated ROI with Effective Lead Management"
by  - MarketFirst

 
 

Featured Event [search]

DCI's CRM Leadership Summit
October 29-31, 2002
The Fairmont San Francisco ~ San Francisco, CA

 
 
 


Other News

  • BT Retail Chooses Convergys
  • SAP Reports Results
  • ATG For Roche

  • BT Retail Chooses Convergys [Top]
    Convergys announced that BT Retail has selected Convergys' Geneva software as its billing platform. BT Retail, with Convergys and Siebel Systems as its chosen alliance partners, is implementing a three-year program to rationalize its billing and customer care infrastructure.



    SAP Reports Results [Top]
    SAP announced its financial results for the third quarter and nine months ended September 30, 2002. Excluding extraordinary gains, acquisition charges and other impairment costs of minority investments (including Commerce One), net income for the third quarter of 2002 was Euro 228 million (2001: Euro 86 million), or Euro 0.73 per share (2001: Euro 0.27 per share).



    ATG For Roche [Top]
    ATG announced that Roche has launched its corporate Web site using the ATG Relationship Management Platform. Roche selected the ATG Relationship Management Platform to increase the functionality and personalization capabilities of its site.


    Front Page News

     

     

    RealMarket Live! Webcast
    CRM in Pharma
    Listen

    Brian Roberts
     Peppers and Rogers

    Archive       Current       Future
     

     

    Stock Index
    RealMarket20.91+5.74%
    Stock Index:Tell me more 
    Dow Jones08,275.04+2.97%
    Nasdaq1,272.29+3.24%
    S&P 5000,879.20+2.23%
    Amdocs6.49+0.14
    Apac Cust Svc 3.01+0.01
    Applix Inc 1.20+0.00
    Apropos Tech 1.10-0.02
    Ask Jeeves Inc 1.37+0.27
    Aspect Comms 1.45+0.17
    Astea.45+0.00
    ATG1.21+0.13
    AVAYA1.52-0.03
    Blue Martini.41+0.05
    Broadvision 1.50+0.11
    Chordiant Sftwr 1.00+0.09
    Click Software.40-0.02
    Convergys Cp 16.66+0.85
    Concerto Sftwr5.17-0.26
    divine1.78+0.03
    E.piphany Inc 3.58+0.05
    eGain Comms Cp .15-0.01
    eLoyalty Corp 4.15+0.30
    Epicor.98+0.08
    eOn Comms.32+0.01
    Firepond Inc 3.50+0.06
    FirstWave7.75+0.95
    Hewlett-Packard13.00+0.06
    ICT Group Inc19.69+0.16
    Interact Intell 3.14+0.04
    Interv Brite 1.58-0.08
    J.D. Edwards12.03+0.72
    Kana Software 1.09+0.05
    Liveperson Inc .62-0.01
    NICE7.37+0.36
    Onyx Software 1.70-0.02
    Oracle9.87+0.55
    Pegasystems Inc 6.98+0.28
    PeopleSoft16.36+1.51
    Pivotal Corp .41-0.01
    Primus Knowldge .34-0.01
    Rainmaker Sys .59+0.05
    SAP16.85+3.45
    Selectica Inc 2.350.00
    Sento.50-0.03
    ServiceWare.47+0.01
    Siebel Systems 7.30+0.55
    Sitel Corp 1.69+0.08
    SupportSoft2.90+0.59
    Sykes Enterpris 4.93+0.32
    Tekelec8.30+0.19
    Teletech Hldgs 7.27+0.37
    Vignette Corp .97-0.03
    ViryaNet1.08+0.00
    West Teleserv 14.52+0.46
    Witness Systems 2.30+0.24
    As of close 10/17/2002
      ICT GROUP

     RealMarket Today! (SearchArchiveSubscribeUnsubscribe) |  RealMarket Live (UpcomingArchive)
    Experts Corner  |  Required Reading  |  Events Calendar  |  Career Opportunities  |  Online Training  |  CRM Info  |  Suppliers
    About  | Contact  | Home  | CRMAdvocates  | Affiliations
     
    Copyright (c) 2002   RealMarket, Inc.   All Rights Reserved.   ISSN: 1534-1135    Privacy Policy
    The information contained herein has been obtained from sources believed to be reliable. RealMarket is a registered trademark.