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Fleet Deploys Siebel
Interface Software With Kramer Lee & Associates
Onyx Strengthens Executive Leadership Team
Fleet Deploys Siebel [Top] Siebel Systems announced that FleetBoston Financial has deployed Siebel eBusiness Applications in its Corporate Client Services group. Fleet is leveraging the embedded best-practice business processes of Siebel eFinance to facilitate information sharing and provide a snapshot of each client's relationship with the bank. Siebel eFinance gives service center representatives a consolidated view of customers across channels and product lines.
Interface Software With Kramer Lee & Associates [Top] Interface Software announced that it has partnered with Kramer Lee & Associates, a business systems integrator specializing in document management, records and conflicts, and CRM. Under the terms of their relationship, Kramer Lee & Associates will be a full reseller of InterAction and provide CRM consultancy services throughout the UK.
Onyx Strengthens Executive Leadership Team [Top] Onyx announced it has appointed Andie Rees vice president of its Asia operations. In this role, Rees will spearhead efforts across Asia. Rees' responsibilities include growing Onyx's direct operations in Singapore, Malaysia and Hong Kong; forming and managing strategic alliances and relationships throughout the region; and identifying emerging markets and opportunities.
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