October 15, 2002

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"Building Relationships by Leveraging your Supply Chain"
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Other News

  • CSU With Touchstone
  • Rhodia Selects Kaidara
  • Fondaction Invests 2 Million In Elix

  • CSU With Touchstone [Top]
    CSU has signed a £170,000 contract with IT Services Group Touchstone, to implement an integrated financial and CRM solution to effectively manage all aspects of the sales cycle. Touchstone will manage and support the integration of Pivotal eRelationship CRM software with Microsoft Great Plains financial software, to enable CSU to record and manage customer information and tailor services to meet the unique requirements of each graduate recruiter.



    Rhodia Selects Kaidara [Top]
    Kaidara Software announced that its Kaidara Advisor product has successfully completed a pilot deployment at Rhodia. Rhodia chose the Kaidara solution to power its Virtual Advisor project: to provide on-line technical problem solving to customers and distributors.



    Fondaction Invests 2 Million In Elix [Top]
    Fondaction announces an investment of two million dollars in Elix, expert in turnkey solutions for computer-telephony integration, interactive voice response, speech recognition, customer relationship management, and fax. Fondaction's investment will contribute to Elix's business plan realization and will be used to improve workforce, support product and research development, and contribute to the deployment of marketing activities in the North American market.


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