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News
Onyx-Xevo
Offering [Top]
Onyx announced the completion of a jointly developed
integration utility with Xevo which will reduce implementation
time and cost for businesses wishing to deploy Onyx's software
suite. Xevo has created an agent for Onyx software being
deployed by ASPs that allows ASPs to track which customers are
using the hosted software, when they are using it and for how
long.
JetNet
Announces Secure Connectivity [Top]
JetNet Internetworking Services announced the introduction of
a service to provide security for users of CRM applications.
JetNet has created a security offering that allows
organizations and their mobile sales force to access CRM data
and applications through secure Internet connectivity.
Timberline
Wins Award [Top]
Timberline Software announced it has won the STAR Award for
Most Improved software support organization from the SSPA.
Criteria for the award included demonstrating an improvement
in customer satisfaction along with gains in support
productivity.
British
Telecommunications Implements Ask Jeeves [Top]
Ask Jeeves announced an agreement with British
Telecommunications to deliver online support for BT's
customers. Using Jeeves Relevant Answers, Ask Jeeves' question
answering service, Ask BT will provide their customers with
selfservice support.
Sharp
Using Vignette [Top]
Vignette announced that Sharp Electronics has launched a new
Web site for customers and business partners using the
Vignette V/5 E-business Application Platform. Sharp officials
chose Vignette because it needed a way for non-technical
people from various departments to contribute content to its
site.
TIBCO
and BroadVision Announce Alliance [Top]
TIBCO Software and BroadVision announced an alliance to
provide customers with integration between their BroadVision
One-To-One suite of applications and their existing IT
infrastructures. BroadVision will integrate, market, and
resell TIBCO's infrastructure software as an element for
linking BroadVision One-To-One with enterprise packaged
software from SAP and other ERP and CRM applications.
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