October 4, 2002

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Other News

  • Novartis Pharmaceuticals Using Siebel
  • Universities With SAP Campus Management Solution
  • Apropos Announces CTO

  • Novartis Pharmaceuticals Using Siebel [Top]
    Siebel announced that Novartis Pharmaceuticals Spain, the Spanish subsidiary of Novartis AG is using the pharmaceutical industry best practices in Siebel ePharma to increase sales efficiency and effectiveness and to enhance customer satisfaction and loyalty. Novartis Pharmaceuticals Spain has already achieved sales efficiencies through a 50 percent reduction in the number of duplicated calls to physicians by its sales representatives.



    Universities With SAP Campus Management Solution [Top]
    SAP announced that three higher-education institutions are among the first to go live on the campus management student administration system from mySAP Higher Education & Research. In addition, SAP announced that Central Michigan University recently licensed the campus management system to create transactions across departments and to optimize its existing SAP platform.



    Apropos Announces CTO [Top]
    Apropos announced that it has hired John Repko as its Chief Technology Officer (CTO). Repko will be responsible for developing and managing all technology-related products and services for the Company.


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