September 28, 2000

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Other News


Kana Powering QXL.com [Top]
Kana announced that it is powering the communications between bidders and QXL.com. QXL.com is a European online auction site for the Wembley Stadium auctions.



Infogain Awarded Contracts [Top]
Infogain announced it was awarded two new IT service contracts with Network Appliance. Infogain will work with Network Appliance to extend the reach and functional capability of its eCRM solution to other areas of its enterprise.



Hansabank Launches BroadVision Wireless [Top]
BroadVision announced that Hansabank has launched its BroadVision-powered WAP banking service. The new service enables customers to define recurring payments and monitor current account statements, credit card payments, and transactions as well as offer e-mail information and alerts to its customers.



Professional Service Selects Datawatch [Top]
Datawatch announced that Professional Service Industries has selected Monarch/ES Report Portal for its report distribution and business intelligence needs corporate-wide. PSI will use Monarch/ES Report Portal to index and archive reports in an enterprise report warehouse.



Aspect Packages eCRM [Top]
Aspect announced the availability of four packaged sets of eCRM service offerings to provide assistance for all stages of the Aspect customer lifecycle. Aspect consultants support the transformation of a call center into a multimedia contact center.



TeleTech Appoints President [Top]
TeleTech Holdings announced the appointment of Luis Mario Bilenky as president and general manager of the company's Latin American operations. Bilenky will oversee TeleTech's business in Argentina, Brazil and Mexico.



PAR3 Names President [Top]
PAR3 Communications announced the appointment of Nicholas A. Tiliacos as president and CEO. PAR3, formerly AlertOnline, is launching its CRM technology later this fall. PAR3 enables companies to deliver alerts via telephone, email, pager, Internet, fax, Instant Messaging or wireless device.



Witness Names Loren Wimpfheimer VP [Top]
Witness Systems announced the appointment of Loren Wimpfheimer to Vice President of Strategic Development and General Counsel. His responsibilities will range from directing key investments to providing legal counsel on the company’s operations and future direction.



TeleSpectrum Names New Head of Sales [Top]
TeleSpectrum announced that Dan D. Cruice has been named the new Executive VP of Sales, effective immediately. Most recently, Mr. Cruice was employed with Decision One Corporation, where he led a nationwide team responsible for selling call center services.


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