September 23, 2003

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 The 10 Questions You Should Always Ask Before Selecting a Recording Solution
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Rodney Kuhn
Envision Telephony
 
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"Intelligent Recording for Quality"
by Mariann McDonagh - Verint Systems

 
 

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Other News

  • Mobitel Selects Vignette
  • Milwaukee Electric Tool With Hyperion

    • Mobitel Selects Vignette [Top]
    Vignette announced that Mobitel has selected Vignette's portal technology to power its portal platform that supports its online customer, business partner and employee communities. Mobitel will unify its Web strategy on Vignette to drive new revenue opportunities, streamline IT operations and lower costs.



    Milwaukee Electric Tool With Hyperion [Top]
    Hyperion announced that Milwaukee Electric Tool is able to better understand its customers, reduce closing times and track costs using Hyperion Business Performance Management software. Milwaukee Electric Tool has been using Hyperion Essbase, Hyperion Analyzer and Hyperion Enterprise to analyze profit by customer.


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    CRM 2003

     

    Stock Index
    RealMarket34.38-2.14%
    Stock Index:Tell me more 
    Dow Jones09,535.41-1.13%
    Nasdaq1,874.47-1.64%
    S&P 5001,022.79-1.30%
    Amdocs20.55-0.81
    Apac Cust Svc 2.74-0.02
    Applix Inc 2.51-0.07
    Apropos Tech 2.91-0.04
    Ask Jeeves Inc 21.48-0.19
    Aspect Comms 8.66+0.08
    Astea.66+0.00
    ATG2.60-0.18
    AVAYA10.73+0.13
    Blue Martini4.94-0.22
    Broadvision 5.69-0.15
    Chordiant Sftwr 3.36+0.02
    ClickSoftware1.87-0.35
    Convergys Cp 18.88-0.59
    Concerto Sftwr9.46+0.01
    E.piphany Inc 5.78-0.27
    eGain Comms Cp 3.18-0.22
    eLoyalty Corp 3.65-0.05
    Epicor9.50-0.12
    eOn Comms3.41+0.32
    Firepond Inc 3.90+0.06
    FirstWave7.28-0.12
    Group 1 Software18.63-0.86
    Hewlett-Packard20.30-0.85
    ICT Group Inc11.98-0.31
    Interact Intell 2.96+0.00
    Interv Brite 9.04-0.01
    J.D. Edwards14.64+0.00
    KANA4.66-0.19
    LivePerson Inc 3.43-0.05
    NCR29.96-0.74
    NICE17.05-0.15
    Onyx Software 4.91-0.34
    Oracle11.97-0.15
    Pegasystems Inc 7.30-0.20
    PeopleSoft18.68-0.56
    Pivotal Corp 1.78-0.01
    Primus Knowldge 1.70+0.02
    Rainmaker Sys 1.16-0.09
    SAP33.20-0.62
    Selectica Inc 4.24-0.08
    Sento2.50+0.00
    ServiceWare.69+0.00
    Siebel Systems 9.90-0.39
    Sitel Corp 1.43-0.04
    SPSS19.34+0.42
    SupportSoft11.50+0.00
    Sykes Enterpris 7.05-0.65
    Tekelec17.30-0.70
    Teletech Hldgs 7.03+1.16
    Verint25.25-0.09
    Vignette Corp 2.58-0.09
    ViryaNet2.76+0.09
    West Teleserv 24.95-0.68
    Witness Systems 4.77-0.02
    As of close 09/22/2003
     
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