September 18, 2001

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Impact of iSupport, across traditional metrics (when supporting large number of customers).


Other News


Siebel Announces Stock Repurchase [Top]
Siebel announced that its Board of Directors has approved the repurchase of up to an aggregate of $500,000,000 of its Common Stock.



TeleTech Announces Stock Repurchase [Top]
TeleTech announced that in light of recent events and near-term uncertainty in financial markets, its board of directors has authorized a stock repurchase program of up to 10 percent of its common stock outstanding.



Vignette Names CFO [Top]
Vignette announced that Charles W. Sansbury has been named the company's CFO. Sansbury joined the company in early 2000 as senior vice president of corporate development and has overseen the company's finance activities, including its acquisitions and investments program, as well as investor communications.


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 META Group
 
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Apropos Tech 1.22 -0.14
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Delano Tech Cp .16 -0.02
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eLoyalty Corp .64 -0.18
Eshare Tech 1.59 -0.31
Firepond Inc .68 -0.01
HNC Software 19.40 -1.40
ICT Group Inc 11.45 -0.28
Interact Intell 5.65 +0.60
Interv Brite 10.31 -0.69
Kana Comms .64 +0.00
Liveperson Inc .11 -0.01
NICE 13.35 +0.76
Nortel Networks 5.00 -0.35
Onyx Software 3.10 -0.53
Oracle 11.01 -0.45
Pegasystems Inc 2.95 -0.31
PeopleSoft 24.95 -4.19
Peregrine Sys 20.04 -2.93
Pivotal Corp 6.15 +0.39
Primus Knowldge 1.20 -0.20
Rainmaker Sys .20 -0.02
SAP 26.50 -1.00
Selectica Inc 3.89 +0.33
ServiceWare .30 -0.03
Siebel Systems 16.71 -2.87
Sitel Corp 1.20 -0.08
Support.com 3.15 -0.36
Sykes Enterpris 7.02 -1.14
Syntellect 1.11 -0.18
Teletech Hldgs 7.09 -0.51
Vignette Corp 5.28 -0.95
ViryaNet .98 +0.00
West Teleserv 22.05 -1.02
Witness Systems 8.00 +0.00
Xchange .23 -0.04
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