September 17, 2003

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Other News

  • Freedom Finance Selects NICE
  • The IT Infrastructure Management Conference & Expo
  • Questar Gas Selects Group 1

    • Freedom Finance Selects NICE [Top]
    NICE announced that Freedom Finance has selected NICE Systems recording solution to monitor in-bound and out-bound calls to ensure the company is offering the highest standards of quality and performance to customers. Freedom Finance is installing NiceLog's Total Recording, NiceUniverse Quality Management, and NICE's screen recording for its 400 seat operation center in the UK.


    The IT Infrastructure Management Conference & Expo [Top]
    The IT Infrastructure Management Conference & Expo (ITIM 2003), an event to address the evolution of IT infrastructure management and service integration, announced that more than 30 leading companies will be featured at the industry's premier forum. ITIM 2003 will take place from October 26th - 29th, 2003 at the Sheraton New Orleans Hotel in New Orleans, LA.


    Questar Gas Selects Group 1 [Top]
    Group 1 Software announced that Questar Gas has selected Group 1's DOC1 suite to generate its customers' bills. DOC1's core document generation technology enables businesses to create and deliver personalized customer communications using a single application.


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    Apac Cust Svc 2.95+0.00
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    Apropos Tech 3.11-0.02
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    AVAYA10.35+0.14
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    Chordiant Sftwr 3.37+0.17
    ClickSoftware1.97+0.01
    Convergys Cp 18.53+0.32
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    E.piphany Inc 6.02+0.45
    eGain Comms Cp 3.32+0.03
    eLoyalty Corp 3.77+0.17
    Epicor9.46+0.14
    eOn Comms2.81+0.32
    Firepond Inc 3.75+0.40
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    Group 1 Software19.07-0.10
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    ICT Group Inc13.35+0.42
    Interact Intell 3.02-0.01
    Interv Brite 8.39+0.08
    J.D. Edwards14.64+0.00
    KANA4.40+0.20
    LivePerson Inc 3.64+0.04
    NCR29.57+0.44
    NICE17.45+0.48
    Onyx Software 5.08-0.06
    Oracle12.53+0.08
    Pegasystems Inc 7.60+0.01
    PeopleSoft19.08+0.21
    Pivotal Corp 1.69-0.05
    Primus Knowldge 1.68-0.02
    Rainmaker Sys 1.01-0.14
    SAP32.88+0.94
    Selectica Inc 4.11+0.03
    Sento2.43-0.07
    ServiceWare.60+0.00
    Siebel Systems 10.43+0.35
    Sitel Corp 1.55+0.17
    SPSS19.48+0.83
    SupportSoft10.35+1.08
    Sykes Enterpris 7.75+0.00
    Tekelec17.82+0.64
    Teletech Hldgs 5.74-0.09
    Verint24.98+1.87
    Vignette Corp 2.68+0.27
    ViryaNet2.38+0.00
    West Teleserv 25.01-0.02
    Witness Systems 4.80+0.13
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