September 12, 2002

  Previous Issue                                                                      About    Contact    Affiliations    Home                           


Headline News for CRM

          Motive

 
News Search:

 
 
Free Newsletter!
Subscribe to RealMarket Today!

 TEXT HTML
Privacy Policy
 
Send it to a Colleague
Send this report to a colleague with your personal message.
 
CRM Success Stories

Search a database of hundreds of CRM Success Stories
 
Expert's Corner [search]
Q: How do enterprise applications like CRM use web services?
Answer

Greg Horton
Epicor Software Corporation
 
Required Reading [search]

"Mobile Communications: Case Studies"
by Susan Trout - Vytek Wireless, Inc.

 
 

Featured Event [search]

CRM 2002 online
Jan 2002 - Jan 2003
Web Event

 
 

Online Training

Learn one-to-one strategy
Now Available from RealMarket
and
Peppers and Rogers Group

 
 


Other News

  • Nova Southeastern University Selects NiceVision
  • Hispanic Teleservices With New Facility
  • BroadVision Names VP
  • ETS To Deploy Simtrex

    • Nova Southeastern University Selects NiceVision [Top]
    NICE Systems announced that Nova Southeastern University has selected the NiceVision Pro digital video recording solution as a central component for a new security system to comprise hundreds of cameras upon completion. NICE partner Siemens Building Technologies is overseeing phased installation of the multi-site system. Kroll-Schiff & Associates provided design and consultation services for the project.



    Hispanic Teleservices With New Facility [Top]
    Hispanic Teleservices announced the expansion of its nearshore solution with the addition of a second contact center located in Monterrey, Mexico. The new center is integrated into HTC's current network, is identical to its existing nearshore operations, and provides clients disaster recovery back up.



    BroadVision Names VP [Top]
    BroadVision announced that Ken Johnson has been named Senior Vice President of Global Accounts for BroadVision and will directly lead the BroadVision 200 initiative. With more than 17 years of enterprise application software experience, Johnson will coordinate efforts in BroadVision's accounts, a group of companies that includes Maytag, France Telecom, Anderson Trucking, BT, Sony and US Postal Service.



    ETS To Deploy Simtrex [Top]
    Simtrex is pleased to announce that Educational Testing Services (ETS) will be deploying Simtrex StarTrainer in its headquarters contact center location. Simtrex's SMART simulation training technology will be used to train both newly hired and existing agents. ETS chose the Simtrex solution because of its ability to give agents first-hand experience with handling live calls without putting our customers at risk.


    Front Page News

     

     
    RealMarket Live! Webcast
    Knowledge Solutions for Great Service & Support
    Listen

    Rohit Joshi
     Primus Knowledge Solutions

    Archive       Current       Future
     
    DCI
     
    Edify Corporation Webinar Series

     

    Stock Index
    RealMarket25.05+1.42%
    Stock Index:Tell me more 
    Dow Jones08,581.17+0.73%
    Nasdaq1,315.45+0.83%
    S&P 5000,909.45+0.72%
    Amdocs7.70+0.57
    Apac Cust Svc 2.87-0.20
    Applix Inc 1.32-0.08
    Apropos Tech 1.450.00
    Ask Jeeves Inc 1.31+0.10
    Aspect Comms 1.57-0.06
    Astea.60-0.03
    ATG.97+0.02
    AVAYA2.19+0.00
    Blue Martini.78+0.02
    Broadvision 2.52+0.02
    Chordiant Sftwr .98-0.04
    Click Software.42-0.02
    Convergys Cp 19.15+0.69
    Concerto Sftwr6.80+0.08
    divine2.78-0.13
    E.piphany Inc 4.01+0.26
    eGain Comms Cp .23+0.01
    eLoyalty Corp 4.94+0.09
    Epicor1.26-0.03
    eOn Comms.38+0.00
    Firepond Inc 2.69+0.24
    FirstWave8.50+0.10
    Hewlett-Packard14.36+0.86
    HNC Software16.98+0.00
    ICT Group Inc18.50-0.34
    Interact Intell 2.77-0.10
    Interv Brite 1.51-0.22
    J.D. Edwards14.00+0.56
    Kana Software 1.70+0.07
    Liveperson Inc .47+0.00
    NICE10.76-0.17
    Onyx Software 2.65-0.13
    Oracle9.80+0.02
    Pegasystems Inc 6.87+0.00
    PeopleSoft16.14+0.42
    Pivotal Corp 1.99+0.02
    Primus Knowldge .42-0.01
    Rainmaker Sys .34+0.02
    SAP16.85+0.15
    Selectica Inc 3.81-0.02
    Sento.62+0.06
    ServiceWare.41+0.02
    Siebel Systems 8.66+0.06
    Sitel Corp 1.90-0.09
    SupportSoft2.36+0.11
    Sykes Enterpris 5.94-0.06
    Tekelec9.29-0.42
    Teletech Hldgs 6.30-0.01
    Vignette Corp .95+0.00
    ViryaNet1.58-0.02
    West Teleserv 18.09+0.35
    Witness Systems 6.50-0.15
    As of close 09/11/2002
     
     RealMarket Today! (Search, Archive, Subscribe, Unsubscribe) |  RealMarket Live (Upcoming, Archive)
    Experts Corner  |  Required Reading  |  Events Calendar  |  Career Opportunities  |  Online Training  |  CRM Info  |  Suppliers
    About  | Contact  | Home  | CRMAdvocates  | Affiliations
     
     Copyright (c) 2002   RealMarket, Inc.   All Rights Reserved.   ISSN: 1534-1135    Privacy Policy
    The information contained herein has been obtained from sources believed to be reliable. RealMarket is a registered trademark.