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Optimizing Customer Support
November 6-7, 2001 Denver, CO |
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Ask Jeeves Announces New Models
ZAMBA Joins Cisco Program
Tally Systems With SWAN
SmartSales Announces Program
EDB Dolphin To Resell Hipbone
Ask Jeeves Announces New Models [Top] Ask Jeeves announced the addition of four new line extensions of the Ask Jeeves Branded Response advertising product. The new Branded Response models now offer advertisers features such as email capture, user registration, search and Flash expand technology that allow a consumer to interact directly with an advertiser during the search experience.
ZAMBA Joins Cisco Program [Top] ZAMBA announced that it has joined the Cisco iQ Ecosystem Program. ZAMBA will work with Cisco Systems to deliver customer care solutions.
Tally Systems With SWAN [Top] Tally Systems announced that it has signed an OEM agreement with SWAN to integrate Tally Systems patented Census Recognition Technology with SWAN's Vision64 Application Deployment and Business Level Management (BLM) solutions. The OEM deal will provide Vision64 with the patented PC software and hardware inventory kernel that powers Tally Systems Census products.
SmartSales Announces Program [Top] SmartSales announced that it has launched a new program to expedite the implementation of Sales Force Automation solutions. This program aims to help sales organizations that have been struggling with or waiting for a sales management solution get a solution implemented so they can return to generating revenue.
EDB Dolphin To Resell Hipbone [Top] EDB Dolphin and Hipbone announced a VAR relationship under which EDB Dolphin will resell Hipbone's live interaction product suite in Scandinavia. EDB Dolphin will resell and provide support for Hipbone's co-browse and Internet call-back products to call centers in the region.
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