Headline News for CRM
 |
|
|
 |
| Free Newsletter! | ||||||
| Send it to a Colleague | ||||||
|
||||||
| Required Reading | ||||||
|
||||||
|
Featured Event |
||||||
|
The
eCRM Opportunity: Primus Web Seminar |
||||||
|
Customer
Service/Call Center Manager |
||||||
|
||||||
Other
News
Pioneer
Upgrades to E.piphany E.5 [Top]
E.piphany announced that Pioneer Investment Management
will expand its current E.piphany capabilities to
include the entire E.piphany E.5 system. With E.5,
Pioneer can drive marketing campaigns directly through
its sales and service organizations and via the web.
FrontLines
2000 Conference [Top]
Influent Technology Group announces the second annual
FrontLines 2000 Technical Support Conference, to be
held at the Wyndham Palace Resort & Spa in Lake
Buena Vista, Florida. FrontLines 2000 emphasizes
support-focused sessions, industry keynotes, and
onsite support certification training and round table
discussions facilitated by Help Desk 2000.
Peppers
and Rogers New CEO [Top]
Peppers and Rogers Group announced the appointment of
Steve Skinner as their new CEO and President on August
28th. Prior to his appointment, Skinner was a partner
in McKinsey & Company’s Atlanta office, where he
was a leader in the firm’s Transportation Practice
and in their Business Accelerator.
Salesmation.com
Powered By Blaze [Top]
Blaze announced that Salesmation has implemented Blaze
Advisor as its core solution for rules-based
personalization and marketing automation. Blaze
Advisor empowers Salesmation.com's customers to have
more control over their e-marketing campaigns by
giving them the ability to make e-business rule
changes on the fly via the Web, without programming
and without IT involvement.
Integic
Partners With BroadVision [Top]
Integic and BroadVision announced that the companies
have forged an alliance. Integic and BroadVision have
committed an initial combined $500,000 in marketing
and joint development to this partnership. BroadVision
provides the infrastructure for open, dynamic trading
communities and Integic delivers solutions that
initiate the appropriate e-process and fulfills the
transaction.
BackWeb
Provides for Siemens [Top]
Siemens announced that it has selected BackWeb to
provide the Polite push infrastructure for Siemens'
ICN division. Supported by BackWeb's push technology,
Siemens managers can supply its distribution staff
with the latest information, including distribution
releases, product information and price lists. This
information is generated in the VD-Infochannel
headquarters in Munich and is delivered directly to
users' desktops with the help of BackWeb's Polite
Agent and Flash features.
Vignette
Helps Applied Digital [Top]
Vignette announced that Applied Digital Solutions has
selected the Vignette V/5 E-business Application
Platform to produce and manage its corporate Web site
www.adsx.com. ADS chose Vignette because they required
a solution for pulling the disparate sites into one
that would scale with future growth while allowing
each business unit to manage its own content without
technical assistance.
Convergys
and iBasis [Top]
iBasis and Convergys announced that they have signed
an agreement to enhance customer care for iBasis'
VoCore Unified Communications solution. iBasis'
service provider customers will now have the option to
extend the professional support services of Convergys
to their VoCore subscribers. VoCore delivers control
of communications to the service subscribers --
enabling them to choose when, how (phone, pager,
standard PC mail client,) and from whom they will
receive calls and messages.
Firstwave
Contracts with Sage [Top]
Firstwave announced an agreement with Sage U.S.
Holdings. Sage U.S. will offer Firstwave’s calendar
management application under the Sage U.S. brand to
its existing Timeslips customer base. The technology
provided by Firstwave will allow customization of
Timeslips Front Office.
MessageMedia
to Deliver for Wachovia [Top]
MessageMedia announced that it will provide
e-messaging delivery and management services for
Wachovia Bank. The agreement with MessageMedia will
enable Wachovia customers and visitors to Wachovia's
Web site to choose to receive an e-mail newsletter and
e-messaging from the bank.
Front
Page News
| RealMarket Live! Webcast | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Make the Bad Man Go Away: Redefining ROI and Adding Value | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Listen
 Barry Trailer Goldmine |
 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
RealMarket Today! | News Search | Today Archive | Subscribe | Unsubscribe | Board of Advocates | Suppliers | CRM Info | Affiliations
Copyright © 2000 RealMarket, Inc. All Rights Reserved. Privacy Policy
The information contained herein has been obtained from sources believed to be reliable. RealMarket is a registered trademark.