September 6, 2002

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Other News

  • Genesys Chooses Elix
  • Finish Line Selects ATG
  • Expanets And Avaya Provide Call Center System
  • Selectica Deploys PlaceWare

    • Genesys Chooses Elix [Top]
    Elix announced that Genesys has chosen Elix to offer training services to Genesys customers and partners. Elix will support contact center professionals wishing to update or renew their Genesys solutions knowledge, therefore optimizing their contact center investments.



    Finish Line Selects ATG [Top]
    ATG announced that Finish Line has selected ATG Commerce to run its retail Web site. The athletic retailer, which specializes in brand name footwear, apparel, and accessories, also selected ATG Portal to develop an internal resource to help improve communication and efficiency among the various store locations.



    Expanets And Avaya Provide Call Center System [Top]
    Residents and healthcare professionals in Colorado and Hawaii will have direct access to emergency information in the event of biological, chemical or nuclear terrorism, via two dedicated, toll-free hotlines operated by the Rocky Mountain Poison and Drug Center (RMPDC). The new hotlines were made possible through a call center solution provided by Avaya and the installation and management services provided by Expanets.



    Selectica Deploys PlaceWare [Top]
    PlaceWare announced that Selectica has deployed PlaceWare web conferencing throughout its entire organization to deliver interactive presentations and product demonstrations both inside and outside the company. Selectica relies on PlaceWare to educate, train and communicate with its sales team, partners, customers and prospects, while helping control costs to reduce the time, money and hassle associated with travel.


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