September 4, 2002

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Other News

  • Cable & Wireless Selects Amdocs
  • Selectica Deploys PlaceWare
  • Documentum Delivers For Siebel
  • Autodesk France Deploys Altitude Software

  • Cable & Wireless Selects Amdocs [Top]
    Cable & Wireless and Amdocs announced that Cable & Wireless Regional, a division of Cable & Wireless which offers a range of telecommunications services in 33 countries, will implement Amdocs Ensemble for billing and customer care for its majority owned mobile operations in the West Indies and Macau.



    Selectica Deploys PlaceWare [Top]
    PlaceWare announced that Selectica has deployed its web conferencing service company-wide to deliver corporate presentations and product demonstrations. Selectica relies on PlaceWare to educate, train and communicate with its sales team, partners, customers and prospects, while helping control costs by reducing the time and money associated with travel.



    Documentum Delivers For Siebel [Top]
    Documentum announced that Siebel Systems has validated the integration of Documentum ECM platform with Siebel 7. The new Documentum eConnector for Siebel 7 (the "eConnector"), which has been validated with Siebel Call Center 7, Siebel ERM 7, Siebel Financial Services 7, and Siebel ePharma 7, combines capabilities of Siebel eBusiness Applications with the Documentum ECM platform.



    Autodesk France Deploys Altitude Software [Top]
    Altitude Software announced that Autodesk France has implemented Altitude's contact center software suite to power customer interactions and increase business performance. The Altitude Software solutions offer Autodesk France the ability to better service their partners and customers through their primary means of business including telephone and e-mail.


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