September 4, 2001

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Gary Lemke
RealMarket
 
Required Reading

"Kindness is the Killer App of CRM"
by Chuck Sykes - Sr. VP, GM of the Americas, SYKES Enterprises Inc.

 
 

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Optimizing Customer Support
October 23-24, 2001
Silicon Valley, CA

 


Other News

  • FINEOS Appoints Mulcahy Chairman Of Board
  • noHold Announces Execs
  • Finali Receives Award
  • Avaya Wins Award
  • PAR3 Names Sales VP

    • FINEOS Appoints Mulcahy Chairman Of Board [Top]
    FINEOS has just appointed the former Chief Executive of AIB Group, Tom Mulcahy, as Chairman of its Board of Directors. Mulcahy has over 30 years experience in the financial services industry with AIB.



    noHold Announces Execs [Top]
    noHold, provider of Web-based self-service solutions, has completed its executive team. Joining the noHold executive team are Thomas McCreery, chief financial officer, formerly with MediaFlex; Felice Curcelli, vice president of engineering, formerly with Healtheon/WebMD; Mike Gospe, vice president of marketing, formerly with Ariba; and Patrick Whalen, vice president of sales, formerly with Logictier.



    Finali Receives Award [Top]
    Finali has been awarded the Boulder County Business Report IQ Award for its netSage technology that is changing the way people relate to the Web. As a winner, Finali receives recognition as one of Boulder County's innovative Internet technology service providers.



    Avaya Wins Award [Top]
    Frost & Sullivan announced that Avaya has won the Frost & Sullivan Market Engineering Leadership Award for its success in the Contact Center/CRM industry. The award is given to the top ranked company based on end-user surveys.



    PAR3 Names Sales VP [Top]
    PAR3 Communications, a CRM alert and response technology provider, announced Jim Nuccitelli has been promoted to its executive management team as vice president of sales. Previously serving as the director of sales for PAR3, Nuccitelli was instrumental in positioning PAR3 in Customer Participation Management.


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