August 27, 2001

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Other News

  • Xchange 7 Gets High Marks
  • Broad Daylight Raises Funding
  • ASMC Selects Proscape
  • SPSS And Siebel Alliance
  • Syntellect Introduces Speech Guarantee
  • Air Liquide Deploys eMation

    • Xchange 7 Gets High Marks [Top]
    Xchange received strong ratings for the functionality, usability and technology of the Xchange 7 customer relationship management (CRM) suite, in a new research module by industry analyst, SPEX, a division of META Group. The SPEX Report evaluates Customer Relationship Management (CRM) packages with Enterprise Marketing Automation (EMA) capabilities that are designed to manage communications in both online and offline channels.



    Broad Daylight Raises Funding [Top]
    Broad Daylight announced the closing of its Series C funding. The $5.4 million dollar investment, led by global venture firm 2M Invest, is aimed at taking the company to profitability.



    ASMC Selects Proscape [Top]
    Proscape announced that The Association of Sales & Marketing Companies joined the ranks of consumer goods organizations including The Keebler Foods Company and Pillsbury Company in selecting Proscape Technologies' CRM solution. The implementation of Proscape's Marketing and Sales Effectiveness application provides ASMC with a web-based communications tool that facilitates messaging and improves relationships with the organization's internal and external constituents.



    SPSS And Siebel Alliance [Top]
    SPSS and Siebel announced that SPSS has joined the Siebel Alliance Program as a Software Partner. As part of the alliance, SPSS will integrate its customer-focused analytical solutions and products with Siebel eBusiness Applications. Siebel Systems provides a family of eBusiness applications software enabling multi-channel sales, marketing and customer service systems to be deployed over the Web, call centers, field, reseller channels, retail and dealer networks.



    Syntellect Introduces Speech Guarantee [Top]
    Syntellect announced the launch of the Speech Application Functional Effectiveness (SAFE) Guarantee Program, offering customers a money-back guarantee to assure that speech recognition results are achieved.



    Air Liquide Deploys eMation [Top]
    eMation announced that eMation DRM (Device Relationship Management) technology has been deployed by Air Liquide. Air Liquide is utilizing eMation DRM technology to provide Web-based control and monitoring of its new HimALaya continuous freezing machines, helping its customers to achieve higher levels of service and uninterrupted operation.


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