August 26, 2002

  Previous Issue                                                                      About    Contact    Affiliations    Home                           


Headline News for CRM

          Alt Text

 
News Search:

 
 
Free Newsletter!
Subscribe to RealMarket Today!

 TEXT HTML
Privacy Policy
 
Send it to a Colleague
Send this report to a colleague with your personal message.
 
CRM Success Stories

Search a database of hundreds of CRM Success Stories
 
Expert's Corner [search]
 The Future is Open
More:

Terry Murphy
Rockwell FirstPoint Contact
 
Required Reading [search]

"Case Study: Quality Management at Spherion"
by  - Witness Systems

 
 

Featured Event [search]

The Conference for Help Desk Professionals
October 1-3, 2002
Hynes Convention Center - Boston, MA

 
 

Online Training

Learn one-to-one strategy
Now Available from RealMarket
and
Peppers and Rogers Group

 
 


Other News

  • Inter-Tel Europe Gets Its Message Across
  • Norbert Pongratz Appointed Head Of Apropos Germany
  • Lantana Achieves Avaya Certification

    • Inter-Tel Europe Gets Its Message Across [Top]
    Inter-Tel Europe announced a new partnership with Shorekarn. Shorekarn has worked closely with Inter-Tel Europe's product development team and the resulting IPWallboard is set to enhance call centre technology to support multi-media contact centre environments handling voice calls as well as email and internet traffic.



    Norbert Pongratz Appointed Head Of Apropos Germany [Top]
    Apropos has appointed Norbert Pongratz as director of its German operation. Norbert will be responsible for the growth of Apropos' customer base, particularly in the banking, insurance and telecom sectors and will manage relationships with existing customers.



    Lantana Achieves Avaya Certification [Top]
    Lantana Communications announced it has been named a Gold Certified BusinessPartner status by Avaya. The Gold certification is a designation that Lantana has met Avaya's most stringent criteria for technical expertise, customer support and customer satisfaction as measured by an independent survey organization.


    Front Page News

     

     
    RealMarket Live! Webcast
    Taking the Ring out of Self-Service
    Listen

    Oscar Alban
     Witness

    Archive       Current       Future
     
    Gartner

     

    Stock Index
    RealMarket26.44-2.08%
    Stock Index:Tell me more 
    Dow Jones08,872.96-2.00%
    Nasdaq1,380.62-2.97%
    S&P 5000,940.86-2.27%
    Amdocs8.66-0.29
    Apac Cust Svc 2.81-0.10
    Applix Inc 1.40-0.05
    Apropos Tech 1.81+0.06
    Ask Jeeves Inc 1.17+0.05
    Aspect Comms 1.87-0.01
    Astea.53+0.02
    ATG1.11+0.00
    AVAYA1.85-0.05
    Blue Martini.86+0.01
    Broadvision 2.61-0.09
    Chordiant Sftwr 1.05+0.04
    Click Software.55-0.02
    Convergys Cp 18.29-0.61
    Concerto Sftwr7.00+0.02
    divine2.85+0.06
    E.piphany Inc 3.47-0.08
    eGain Comms Cp .37-0.02
    eLoyalty Corp 4.85+0.08
    Epicor1.48-0.01
    eOn Comms.50+0.00
    Firepond Inc 2.28+0.00
    FirstWave9.10-0.15
    Hewlett-Packard14.70-0.60
    HNC Software16.98+0.00
    ICT Group Inc15.93+0.28
    Interact Intell 2.90-0.05
    Interv Brite 1.62+0.02
    J.D. Edwards13.40-0.77
    Kana Software 2.00-0.30
    Liveperson Inc .41-0.06
    NICE11.21-0.23
    Onyx Software 2.21+0.16
    Oracle10.79-0.40
    Pegasystems Inc 9.28+0.08
    PeopleSoft20.07-1.23
    Peregrine Sys .41+0.13
    Pivotal Corp 2.40-0.13
    Primus Knowldge .47-0.07
    Rainmaker Sys .24-0.03
    SAP19.92-1.52
    Selectica Inc 3.50-0.20
    Sento.60-0.05
    ServiceWare.34+0.00
    Siebel Systems 9.54-0.37
    Sitel Corp 2.22-0.13
    SupportSoft2.49-0.05
    Sykes Enterpris 6.75+0.00
    Tekelec10.86-1.14
    Teletech Hldgs 6.37-0.03
    Vignette Corp 1.08-0.02
    ViryaNet1.47-0.01
    West Teleserv 18.78-0.45
    Witness Systems 5.95-0.21
    As of close 08/23/2002
      HP
     RealMarket Today! (Search, Archive, Subscribe, Unsubscribe) |  RealMarket Live (Upcoming, Archive)
    Experts Corner  |  Required Reading  |  Events Calendar  |  Career Opportunities  |  Online Training  |  CRM Info  |  Suppliers
    About  | Contact  | Home  | CRMAdvocates  | Affiliations
     
     Copyright (c) 2002   RealMarket, Inc.   All Rights Reserved.   ISSN: 1534-1135    Privacy Policy
    The information contained herein has been obtained from sources believed to be reliable. RealMarket is a registered trademark.