August 22, 2002

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"Voice System Performance Benchmark Study for the U.S. Brokerage Industry"
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Other News

  • BEKK Deploys Siebel 7
  • Brasil Telecom Selects Convergys
  • Hyperion Mints Savings

    • BEKK Deploys Siebel 7 [Top]
    Siebel announced that BEKK has implemented Siebel 7, MidMarket Edition. The company is using the software to unite customer information across multiple channels.



    Brasil Telecom Selects Convergys [Top]
    Convergys announced a multi-year licensed Geneva billing services contract with Brasil Telecom S.A. Brasil Telecom will initially use Geneva to support wireline telecommunication services for its 2 million corporate customers.



    Hyperion Mints Savings [Top]
    Mail-Well has recognized a $5 million savings by improving operational efficiency using Hyperion business performance management solutions. Mail-Well has lowered production costs, resulting in a return on its investment within the first six months of using Hyperion solutions.


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