August 21, 2001

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Other News

  • Companies Renew Contracts With Jeeves
  • Witness Equips Channel Partners
  • Interactive Intelligence And PT Asaba Sign Agreement
  • CSG Systems and Remedy Form Alliance
  • Home Depot Builds Online Success with BroadVision
  • Vignette Awarded Top Spot in Forrester TechRankings

  • Companies Renew Contracts With Jeeves [Top]
    Jeeves Solutions announced that it renewed contracts with brand leaders from diverse industries. After continued success with Jeeves Solutions' natural language navigation and business intelligence products and services, customers who continue to renew and expand their contracts include: DaimlerChrysler, Datek, Network Solutions, Nortel, Radio Shack, and Verizon.



    Witness Equips Channel Partners [Top]
    Witness Systems announced its Global Solution Provider Program. Through the program, channel partners are provided with a structured training roadmap and verification process to ensure they have the expertise to market and sell Witness Systems'eQuality(tm) software suite. By joining Witness Systems' new solution provider program, channel partners earn more credibility and are recognized for having proven expertise in Witness Systems' performance optimization solutions.



    Interactive Intelligence And PT Asaba Sign Agreement [Top]
    Interactive Intelligence and PT Asaba Computer Centre signed a reseller agreement last month that allows ASABA to market, sell and support Interactive Intelligence's interaction management software throughout Indonesia. The company chose to resell the Interactive Intelligence product suite based on the software's open, unified architecture that enables it to integrate with products from existing partners.



    CSG Systems and Remedy Form Alliance [Top]
    CSG Systems, a provider of customer care and billing solutions to the communications industry, and Remedy announced a strategic alliance that outlines the development of a gateway solution that facilitates communication between CSG's core CRM solution suite, and Remedy's Action Request System. CSG and Remedy will cooperatively certify a gateway that enables enhanced workflow management for addressing and resolving customer trouble tickets.



    Home Depot Builds Online Success with BroadVision [Top]
    BroadVision announced that The Home Depot has migrated its existing BroadVision(r)-based website, homedepot.com, to BroadVision's One-To-One(r) Enterprise 6.0. Home Depot moved to take advantage of the software's Java(TM) technology support and performance enhancements.



    Vignette Awarded Top Spot in Forrester TechRankings [Top]
    Vignette announced that Forrester Research has given Vignette's most current suite of content, integration and analysis applications the highest marks in its August 2001 eBusiness TechRankings (tm) report. The suite earned a perfect score in 60 categories.


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    Stock Index
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    Dow Jones10,320.07+0.77%
    Nasdaq1,881.35+0.77%
    S&P 5001,171.41+0.81%
    Apac Cust Svc 2.70-0.10
    Applix Inc 1.06-0.09
    Apropos Tech 1.60-0.05
    Ask Jeeves Inc 1.05+0.05
    Aspect Comms 5.67+0.14
    AVAYA11.15+0.07
    Blue Martini1.03+0.08
    Broadvision 2.80-0.07
    Chordiant Sftwr 2.57+0.12
    Convergys Cp 27.52-0.03
    Davox Corp 10.13-0.13
    Delano Tech Cp .23+0.01
    E.piphany Inc 6.10-0.13
    eGain Comms Cp 1.60-0.04
    eLoyalty Corp .49+0.00
    Eshare Tech 2.71+0.16
    Firepond Inc .57-0.01
    HNC Software22.15-1.68
    ICT Group Inc12.55-0.29
    Interact Intell 5.58+0.43
    Interv Brite 12.74+0.08
    Kana Comms 1.00-0.05
    Liveperson Inc .12+0.00
    NICE13.89-0.21
    Nortel Networks6.61-0.11
    Onyx Software 4.02+0.02
    Oracle14.81+0.09
    Pegasystems Inc 3.20+0.04
    PeopleSoft35.94+0.09
    Peregrine Sys 22.69-0.54
    Pivotal Corp 7.97-0.05
    Primus Knowldge 2.52+0.02
    Rainmaker Sys .49-0.02
    Remedy Corp 29.60-0.31
    Selectica Inc 3.92+0.21
    ServiceWare.25-0.07
    Siebel Systems 26.12+0.66
    Sitel Corp 1.58-0.12
    Support.com3.11+0.30
    Sykes Enterpris 8.49+0.21
    Syntellect 1.51-0.09
    Teletech Hldgs 7.55+0.10
    Vignette Corp 5.44-0.85
    ViryaNet.99+0.05
    West Teleserv 24.78+0.05
    Witness Systems 9.45-0.54
    Xchange.35-0.05
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