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| Front Page News |
- PrimeResponse Enhances Prime@Vantage
- Expertcity.com Launches Expertcity2.0
- Health Risk Management Selects MicroStrategy
- FAO Schwarz Selects Facetime
- STC Supports Siebel
- Leapnet and BroadVision Develop Site
- MasterCard and InterVoice-Brite
- NetNoir and Ask Jeeves Launch Search
- Vicinity Partners With OracleMobile
- TeleTech and e-PROFILE Ally
| Other News |
ON!contact and The Frantz Group [Top]
ON!contact and its customer, The Frantz Group, won "Best CRM Application" at the 2000 RealWare Awards ceremony in San Francisco on August 15. The Frantz Group, a business-to-business direct marketing services company, uses Client Management Software from ON!contact Software to manage its sales, marketing, service and call center functions.(Read More)
Eyretel Captures Best of Show [Top]
Eyretel received the Best of Show award for the "Best Agent Monitoring Solution" at the Incoming Call Center Management and CRM Solutions conferences. QualityCall is part of Eyretel’s suite of quality recording, monitoring, and improvement products.(Read More)
Vignette Appoints David J. Shirk [Top]
Vignette announced that David J. Shirk has been appointed as Senior Vice President and General Manager, Vignette Collaborative Business Applications Division. Shirk will be responsible for the development and delivery of business-to-business infrastructure software products.
PeopleSoft Appoints eBusiness Veteran [Top]
PeopleSoft announced that it has appointed Ram Gupta as its new executive vice president of Products and Technology. Ram will be responsible for PeopleSoft's new generation of internet applications, including PeopleSoft 8.
eLoyalty Promotes of Five Individuals [Top]
eLoyalty announced it has promoted Mark Gennerman, Brian Peterson, Lin Rahardja, Paul Singer, and Henry Yip to vice president. The five newly promoted VPs have expertise in project management and have played significant roles on projects for some of the largest financial services, automotive and telecommunications organizations.
Apropos Technology Announces New Execs [Top]
Apropos Technology announced the appointment of two new business executives. Frank Leonard joins the company as CFO and Dan Scannell as VP of Sales, Americas. Most recently, Mr. Leonard was Vice President and Chief Financial Officer for BT Office Products International.
Xchange promotes McFarlane to President [Top]
Xchange announced that David McFarlane, chief operating officer, has been given the additional title of president, in recognition of his contributions to Xchange's growth. McFarlane, a 15-year software industry veteran, has been running the day-to-day operations of Xchange for the past three years.
NCR Names Jim Powell [Top]
NCR announced that it has named Jim Powell VP of the Teradata Division's Communications and Energy Business Solutions Group. Powell joins NCR from FarEasTone and will be based in NCR's Woodbridge, New Jersey office and will report to NCR VP of Application Development Tony Barrese.
TeleTech Names Exec [Top]
TeleTech Holdings announced the appointment of Margot M. O'Dell to the TeleTech Executive Leadership Team. O'Dell will be TeleTech’s executive vice president of human resources and, starting in January 2001, she will also become TeleTech's chief financial officer.
Davox Promotes Paul R. Lucchese [Top]
Davox announced the promotion of Paul R. Lucchese to vice president, general counsel and secretary. In his new role as vice president, Lucchese will serve as an officer of the Company and continue to report directly to Davox's Vice President of Finance and CFO Michael Provenzano.
Fast Elected to Board of Convergys [Top]
Convergys announces the election of Eric C. Fast to its Board of Directors effective immediately for a term expiring in 2002. Mr. Fast is President, COO and member of the Board of Directors of Crane, a diversified manufacturer of engineered industrial products, headquartered in Stamford, Conn.
West TeleServices Expands Management Team [Top]
West TeleServices announced a key management appointment in the Direct TeleServices Division. Michael Mazour, Executive Vice President, will be assuming the day- to-day and operational responsibilities of the division.
Pegasystems Key Promotions On Management Team [Top]
Pegasystems announced three promotions on the product management and development teams as part of a company initiative to strengthen the focus on the definition and delivery of products and technology. Mike Pyle was promoted to senior vice president of product development and Kenneth Olson to senior vice president of advanced technology.
Sykes Enterprises Announces The Appointment Of David L. Grimes [Top]
Sykes Enterprises announced that it has appointed David L. Grimes, its current President and Chief Operating Officer, to the additional office of CEO. Mr. John H. Sykes, founder of Sykes Enterprises, will remain as the Company's Chairman of the Board.
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