August 16, 2001

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Other News

  • AlterEgo Joins Siebel Alliance
  • Apropos Gets CA Certified
  • TISCOR Dials Into Wireless Area
  • Allstate Selects MarketSoft
  • Telenor Mobil Chooses Convergys
  • MyAlert And BroadVision Expand Partnership
  • Aspect Wins Best Of Show

  • AlterEgo Joins Siebel Alliance [Top]
    AlterEgo Networks announced that it has joined the Siebel Alliance Program as a platform partner. AlterEgo will provide Siebel Systems' customers with integration between Siebel's eBusiness Applications and AlterEgo's Adaptive Performance Suite. AlterEgo's development of software solutions complementary to Siebel Systems enables Siebel customers to access their eBusiness applications across wired or wireless platform, including PCs, cell phones, PDAs and pagers.



    Apropos Gets CA Certified [Top]
    Apropos announced that it has been certified ca smart. The Partnership focuses on providing a joint solution that integrates Apropos Technology's Interaction Management Suite, a suite of contact center applications, with CA's Intelligent CRM Suite which provides eBusiness solutions that help companies meet eBusiness challenges.



    TISCOR Dials Into Wireless Area [Top]
    TISCOR customers can now collect, manage, and transmit data anytime, anywhere with the Palm Pilot SPT 1733 from Symbol Technologies. The complete line of TISCOR software is now compatible with the device, allowing users to transmit inspection-related data over a wireless wide area network (WWAN).



    Allstate Selects MarketSoft [Top]
    MarketSoft announced that Allstate Insurance has selected DemandMore*Leads, MarketSoft's lead management solution to help seize control of revenue creation. Allstate aims to leverage DemandMore*Leads to help them drive sales leads from capture to closure by delivering timely and relevant leads to the right person among the thousands of Allstate's sales agents.



    Telenor Mobil Chooses Convergys [Top]
    Convergys announced that Telenor Mobil has selected the Geneva Active Revenue Management product to rate and bill its GSM services. Telenor Mobil will also use the Geneva software for billing GPRS and UMTS services.



    MyAlert And BroadVision Expand Partnership [Top]
    BroadVision announced the expansion of their existing partnership to extend personalized wireless messaging and m-commerce applications. The companies have agreed to enhance the wireless capabilities of BroadVision's enterprise self-service application suite by integrating MyAlert's proven wireless transaction platform and mobile application suite.



    Aspect Wins Best Of Show [Top]
    Aspect announced that a judging panel for the ICCM Conference and Exposition in Chicago presented top honors to the Aspect IP Contact Suite as Best of Show in the ``contact center product'' category.


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