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| Front Page News |
- BroadVision and Commerce One Forge Alliance
- Evergreen Launches Motive-Focused e-services Practice
- PeopleSoft and IBM Expand Alliance
- Interact Commerce and CoVia Partner
- Brightware Selected by DialAmerica
- Computerworld Launches Web Site With Vignette
- Kana and Lipstream Bring Live Customer Service
- Interface and Battelle Form Alliance
- CustomerSoft and Sapphire Form New Partnership
| Other News |
DigitalSquare Receives Push From BackWeb [Top]
DigitalSquare and BackWeb announced plans to use BackWeb's Polite push technology to deliver customized content to PC users browsing the DigitalSquare shopping environment directly from their PC desktops. With BackWeb technology, DigitalSquare can automatically provide pricing and product information for customers who wish to purchase the titles available for delivery directly from their PC.
Innovative Systems Partners With ANALYTICi [Top]
Innovative Systems has been selected by ANALYTICi as its Data Quality and Customer Linking Partner. ANALYTICi will offer a solutions for CRM across multiple channels of communication.
AristaSoft Partners With Selectica [Top]
AristaSoft announced that it has teamed up with Selectica to deliver a key element of its B2B solution for the high tech equipment industry. AristaSoft will use Selectica's ISS as the standard configuration engine across its industry-focused application portfolio to help emerging high tech equipment providers configure, sell and service complex products over the Internet.
Leading B2B Companies Select MarketSoft [Top]
MarketSoft announced that both Excite@Work and Poly-Hi Solidur will standardize on eLeads, MarketSoft’s Web-based lead-management system, to ensure that leads generated from all customer touch points will be routed to the appropriate direct or indirect sales channel.
Primus Web Seminar [Top]
Join Primus CEO Mike Brochu to discover how your organization can build a successful online customer communications strategy. There is a live, interactive, Primus Webcast on Wednesday, August 23, 1:00 p.m. EDT. To listen, visit http://www.primus.com/seminar/seminar.asp.
SLP InfoWare Establishes Users Group [Top]
SLP InfoWare announced the establishment of a users group and the introduction of SLP University. Both initiatives are aimed at building community around communicating and disseminating the best practices for predictive technologies and proactive, one-to-one marketing campaigns.(Read More)
LivePerson Launches Professional Services Group [Top]
LivePerson announced that it has launched a Professional Services group. Developed in response to growing client demand for personalized offerings, LivePerson's Services group will assist clients with customer service consultation services and Web site design strategies.
TeleTech Announces Agreement With HealthMarket [Top]
TeleTech Holdings announced a multi-year contract with HealthMarket to provide customer service and support to HealthMarket members and site visitors. Through its customer interaction platform known as CyberCare, TeleTech will manage all customer inquiries and technical support issues as HealthMarket ushers in the new paradigm of self-directed healthcare.
eGain Reports 90% Revenue Growth [Top]
eGain announced record revenues for its fourth fiscal quarter, and for twelve months of the fiscal year ended June 30, 2000. The company reported revenues of $6.3 million, compared to $3.3 million for the prior quarter.
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The information contained herein has been obtained from sources believed to be reliable. Real Market is a registered trademark.