August 11, 2003

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  • Deutsche Telekom With ClickSoftware
  • Noble Systems Offers Support For FTC Regulations

    • Deutsche Telekom With ClickSoftware [Top]
    ClickSoftware announced that they have entered into a multi-year contract valued at several million dollars for the use of their industry-leading Service Optimization products by Deutsche Telekom's T-Com division. T-Com is primarily responsible for the fixed-line network sector within Deutsche Telekom's four strategic business areas.



    Noble Systems Offers Support For FTC Regulations [Top]
    The Federal Trade Commission's National Do Not Call Registry has received over 26 million registrations, with the number expected to rise to 60 million by the time the new DNC laws go into effect. In addition to facing fines of more then $10,000 for DNC violations, telemarketers must also comply with new regulations for caps on abandoned calls, calling hour restrictions, and future caller ID rules. The Noble Systems contact center technology suite gives users a "fully-equipped" compliance package that includes a set of features and reports designed to directly address the new FTC regulations.


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