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News
Rockwell
Automation Deploys Selectica [Top]
Selectica announced that it has completed the deployment of its
Interactive Selling System (ISS) across the Greenville, SC-based
operating unit of Rockwell Automation. Rockwell Automation is
using the application for the online configuration and ordering
of a wide range of complex mechanical power transmission
products and industrial motors.
Ranking
the Vendors Of Sell-Side Systems [Top]
In a new report entitled Ranking the Vendors of Sell-Side Order
Management Systems, Celent Communications provides analysis and
advice for financial institutions looking to implement an order
management system (OMS) space. The report studies the top
vendors in this space and compares the systems according to
several different criteria. See more at www.celent.com.
Expertcity
Wins Award [Top]
Expertcity has been named "Best-in-Class" winner in
The Third Annual Users Choice Awards, sponsored by CUSTOMER
Support Management magazine and RealMarket. DesktopStreaming(tm)
competed in the category of Assisted Service Solutions.
TelAlert
Wins Award [Top]
Telamon has been named a Gold Best-in-Class winner in The Third
Annual Users Choice Awards, sponsored by CUSTOMER Support
Management magazine and RealMarket. The TelAlert Urgent
Messaging System competed and won in the Field Service Solutions
category for the second straight year.
Witness
Wins Award [Top]
Witness Systems announced that its new browser-based eQuality
software for recording and analyzing multimedia customer
interactions was named a "Best of Show" winner at the
13th Annual ICCM Conference & Exposition in Chicago.
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