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JPMorgan Chase Extends License For Pegasystems
Safety-Kleen With Vignette
Concerto Software Helps ProffCom
JPMorgan Chase Extends License For Pegasystems [Top] Pegasystems announced that JPMorgan Chase signed an agreement in the first quarter of 2003 to extend its license for Pegasystems software in its Treasury & Securities Services and Chase Financial Services divisions. Pegasystems supports JPMorgan Chase in both global funds transfer operations and check research and adjustments.
Safety-Kleen With Vignette [Top] Safety-Kleen Systems announced the launch of its redesigned Vignette V7-powered Internet site. Safety-Kleen wanted to demonstrate to customers and employees its commitment to operating as a modern, responsive and competitive company focused exclusively on its core lines of business in parts cleaners and industrial waste management, and looked to EDS to help the company develop a technologically advanced company portal.
Concerto Software Helps ProffCom [Top] Concerto Software announced that ProffCom, an outsourced contact center based in Northern Europe, has reported a 40% increase in agent efficiency after deploying Concerto Software's unified contact center platform and its LYRICall agent desktop scripting solution.
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