August 7, 2003

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  • JPMorgan Chase Extends License For Pegasystems
  • Safety-Kleen With Vignette
  • Concerto Software Helps ProffCom

  • JPMorgan Chase Extends License For Pegasystems [Top]
    Pegasystems announced that JPMorgan Chase signed an agreement in the first quarter of 2003 to extend its license for Pegasystems software in its Treasury & Securities Services and Chase Financial Services divisions. Pegasystems supports JPMorgan Chase in both global funds transfer operations and check research and adjustments.



    Safety-Kleen With Vignette [Top]
    Safety-Kleen Systems announced the launch of its redesigned Vignette V7-powered Internet site. Safety-Kleen wanted to demonstrate to customers and employees its commitment to operating as a modern, responsive and competitive company focused exclusively on its core lines of business in parts cleaners and industrial waste management, and looked to EDS to help the company develop a technologically advanced company portal.



    Concerto Software Helps ProffCom [Top]
    Concerto Software announced that ProffCom, an outsourced contact center based in Northern Europe, has reported a 40% increase in agent efficiency after deploying Concerto Software's unified contact center platform and its LYRICall agent desktop scripting solution.


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