August 7, 2002

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Other News

  • KANA And Ephox Announce Partnership
  • ATG Helps Customers Maximize Investments
  • Salesnet And CustomerCentric Announce Partnership
  • NetManage OnWeb For Bentley Motors
  • BackWeb Announces New Customer

  • KANA And Ephox Announce Partnership [Top]
    KANA and Ephox announced that KANA has licensed Ephox EditLive!, a solution for enterprise content creation. Ephox EditLive! will be incorporated into select components of the KANA iCARE suite and will provide a browser-based content authoring tool, which aims to enable end users to contribute rich content to Web-based enterprise applications.



    ATG Helps Customers Maximize Investments [Top]
    ATG announced the availability of two e-Learning courses that are designed to help developers build ATG online CRM solutions on top of BEA WebLogic and IBM WebSphere application servers. The new courses teach customers and partners how to realize the value of investments in ATG's commerce, portal, and relationship management applications as well as IBM and BEA technology investments.



    Salesnet And CustomerCentric Announce Partnership [Top]
    Salesnet and sales management training firm CustomerCentric announced a partnership whereby customers who are trained on the CustomerCentric Selling sales methodology can now reinforce these best practices through Salesnet's process-oriented SFA solution.



    NetManage OnWeb For Bentley Motors [Top]
    NetManage announced that Bentley Motors has chosen NetManage's OnWeb to provide its 150 dealers with a streamlined method of retrieving host-based customer information over the Internet. The new Web-based solution supports customer service by providing dealers with instant access to service, parts and warranty records; boosts dealer satisfaction by eliminating time-consuming dial-up connections to remote systems; and, reduces Bentley's communication and training costs.



    BackWeb Announces New Customer [Top]
    BackWeb announced that AC Nielsen - France is deploying the BackWeb ProactivePortal solution to streamline the delivery of its monthly market research databases to its clients throughout France. AC Nielsen-France is replacing its DOS-based legacy gateway with BackWeb technology to fulfill its need for a solution and to improve its legal requirements mandating that the company deliver its monthly research databases by committed deadlines.


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