August 6, 2002

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"Case Study: Quality Management at Atlanta Gas Light"
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Other News

  • Virtual-Agent Wins Users Choice Award
  • Carnival Cruise Lines With Firstlogic
  • CRMA-Atlanta's August 14th Meeting
  • ClientLogic Wins Award
  • Servigistics Adds VP

    • Virtual-Agent Wins Users Choice Award [Top]
    Virtual-Agent Services has been named a Gold Best-In-Class winner in The 4th Annual Users Choice Awards, sponsored by RealMarket. The solution received top honors in the Contact Center Tools category.



    Carnival Cruise Lines With Firstlogic [Top]
    Carnival Cruise Lines recently selected Firstlogic's software solutions to help the organization realize the benefits of increased data quality in its corporate data warehouse system.



    CRMA-Atlanta's August 14th Meeting [Top]
    CRMA -Atlanta, the local chapter of The CRM (Customer Relationship Management) Association is presenting "Where Do Leads Come From? ...and How Do We Make More of Them?" by Chris Selland on Wednesday, August 14, from 5:30pm to 7:30pm at Maggiano's, Buckhead.



    ClientLogic Wins Award [Top]
    ClientLogic announced that it has won Customer Interaction Solutions' Technology Marketing Corporation "CRM Excellence" Award. ClientLogic received this award for the second straight year in recognition of its multi-channel customer management services that enhance the customer experience.



    Servigistics Adds VP [Top]
    Servigistics announced the addition of marketing veteran Gary Brooks as executive vice president of marketing. Brooks will manage the development and execution of the company's marketing strategy.


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