August 5, 2002

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Other News

  • Group 1 Announces Siebel 7 Validation
  • CMC Expands To Philippines
  • Inova New Hire
  • Sand Awarded CRM Contract

    • Group 1 Announces Siebel 7 Validation [Top]
    Group 1 Software announced that the integration between its Data Quality Connector and Siebel 7 has been validated by Siebel Systems. The Group 1 Data Quality Connector for Siebel 7 aims to provide accurate, consolidated account, customer, and prospect data in both batch and real time by verifying and correcting address information for over 220 countries and dependencies and merging duplicate records.



    CMC Expands To Philippines [Top]
    Centralized Marketing Company (CMC) nd Transnational Diversified Group (TDG) announced that their new jointly-owned contact center, e-Performax Centers, will open in Manila, Philippines, in October 2002. Industry reports say that in the United States alone, 1.5 million call center seats could be outsourced, and to date, the Philippines has less than 10,000 seats filled, indicating the industry's potential in the Southeast Asian nation.



    Inova New Hire [Top]
    Inova announces the appointment of Linda Larsen as Senior Account Manager. Larsen will head up Inova's West Coast office in California, and will lead sales efforts in the western U.S., Alaska and western Canada. She brings to Inova a strong background in needs-based selling to Fortune 1,000 companies as well as specialized knowledge of traditional PBX, LAN-based PBX and ACD technology.



    Sand Awarded CRM Contract [Top]
    Sand has been awarded the contract to implement a central data warehouse and the Sand Customer Insight Solution for Singlepoint. The solution from Sand Technology aims to enable Singlepoint to integrate the data from two systems into a central repository, and provide them with analysis and reporting tools.


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