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| Front Page News |
- Blue Pumpkin Announces Open Integration
- Brightware Extends Product Suite
- Interact Commerce and ACS Create CRM Solution
- Peregrine Announces AssetCenter Insight
- ServiceWare Joins Forces with Lipstream
- PrimeResponse and Viador Sign Agreement
- Prominent Universities Select Magic
- eConvergent Momentum Continues
| Other News |
Vignette Announces Wireless Platform [Top]
Vignette announced wireless capabilities. With the availability of the Vignette V/5 E-business Platform and the Vignette V/5 Communication Server, companies can now interact with customers and partners.
New This Week From Help Desk Online [Top]
Char LaBounty warns that the process of measuring something automatically gives it an impact that may not have been intended; Rich Gallagher outlines seven steps for delivering legendary customer service; and Imran Anwar asserts that managing a network begins with knowing the critical business processes of your organization. (Read More)
BroadVision to Introduce Buy-Side E-commerce [Top]
BroadVision announced two new applications that enable customers to manage business relationships within the entire e-commerce value chain. With the introduction of the new BroadVision MarketMaker and BroadVision Procurement applications, BroadVision now provides the ability to buy, sell and exchange on a single integrated e-commerce platform.
Metrix Partner Program [Top]
Metrix and e-Service solutions announces the creation and implementation of the Metrix Alliance Partner Program, designed to provide Metrix customers with the most complete and cost-effective solutions.(Read More)
EDS Enhances eCRM Offering With Xchange [Top]
EDS announced it will extend its CRM services by offering its clients hosted eCRM marketing automation solutions from Xchange. EDS will host Xchange Dialogue, an eCRM solution that helps click-and-mortar businesses plan, execute and measure personalized online and offline customer communications.
MessageMedia Campaign Management Offering [Top]
MessageMedia announced it will offer Advanced Campaign Management that enables businesses to create, deliver and coordinate highly personalized offers across customer channels, and then capture and analyze customer responses. MessageMedia has partnered with Xchange, to integrate their Xchange Dialogue software into MessageMedia's delivery, data management and analytic platform.
eGlobal Appoints Lim Chin Chin [Top]
eGlobal Technology announced the appointment of Ms Lim Chin Chin as regional vice president for Quintus Asia Pacific. Chin Chin is responsible for leading and managing the sales, marketing and support operations for Quintus in Asia Pacific.(Read More)
MarketFirst Unveils Expanded Services [Top]
MarketFirst announced its enhanced myMarketFirst.com, a destination site for marketing professionals that offers automated marketing campaigns over the Internet. As a part of the redesign, the new myMarketFirst.com site offers additional service-oriented features focused on informing and educating eMarketers about market trends, industry best-practices, e-marketing ethics, and professional resources.
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