August 1, 2003

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"Customer-Friendly Reports at Merrill Lynch"
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Other News

  • Hyperion Selected By Pliva
  • Selectica Announces Results
  • Delta Dental Call Center Earns BenchmarkPortal Certification

    • Hyperion Selected By Pliva [Top]
    Pliva has purchased technology solutions from Hyperion to enhance its financial management, planning, budgeting and forecasting capabilities. Pliva selected Hyperion Financial Management, Hyperion Planning and Hyperion Analyzer as a centralized, Web-based reporting, planning, budgeting and forecasting solution.



    Selectica Announces Results [Top]
    Selectica announced results for the first quarter ending June 30, 2003. The loss for the first quarter was $1.8 million or $0.06 per share compared to a loss of $6.4 million or $.21 per share for the prior quarter. Cash, and cash equivalents were $117.6 million at the end of the quarter.



    Delta Dental Call Center Earns BenchmarkPortal Certification [Top]
    The call center at the affiliated Delta Dental Plans of Michigan, Ohio and Indiana has been awarded the BenchmarkPortal certification, given in conjunction with the Center for Customer-Driven Quality located at Purdue University. The certification means that Delta Dental's call center is now judged to be a "Certified Center of Excellence" offering customer service.


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