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Visual Meeting Now Available in Korean and Japanese [Top]
IMAGINE announced the release of Visual Meeting in Korean and Japanese languages. Imagine’s Visual Meeting is a communications software solution that Web-enables contact centers with interactive tools and an IP ACD.(Read More)
Synchrony Communications Doubles Contract Value [Top]
Synchrony announced the company signed 18 new customers and several new partners in the second quarter of 2000. Now, 55 companies and organizations are using Synchrony for interaction management across their value chain of customers and suppliers.(Read More)
Witness Systems and eGain Integrate [Top]
Witness Systems and eGain announced the integration of their multimedia contact center solutions. The integration of the eGain Commerce platform and Witness Systems’ eQuality suite is designed to help contact centers deliver customer service across multiple communication channels, including the telephone, Web and e-mail.
Supportgate Announces InsightExpress Alliance [Top]
InsightExpress has joined the Service Vendor Alliance (SVA), a membership organization dedicated to bringing buyers and sellers together online. The primary focus of SVA will be increasing visibility of vendors and suppliers within the IT service and support community. InsightExpress is provider of automated market research and customer surveys.(Read More)
iWon.com Selects Ask Jeeves [Top]
Ask Jeeves announced that iWon will employ Ask Jeeves' popularity search technology in the iWon Search portion of its site. By using iWon for searching the Web, checking email, shopping, reading the news, or performing other regular Internet activities, visitors earn entries into cash prizes with every click.
Vignette Fuels Backpacker Magazines [Top]
Vignette announced that Rodale Publishing Corporation has chosen the Vignette V/5 eBusiness Platform to power the new online version of its Backpacker magazine. Backpacker looks to Vignette to provide an e-business solution that would allow multiple editors to access and update the site.
LivePerson Announces Results [Top]
LivePerson announced financial results for the second quarter ended June 30, 2000. Total revenues for the second quarter of 2000 reached a record $1,326,000, an increase of 71% over revenues of $774,000 in the first quarter of 2000.
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