July 31, 2002

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Other News

  • 3M Using Siebel
  • University Of Ulster Implements Nortel
  • Blue Martini To Host CRM Summit
  • Sodexho Turns To Brio Software
  • ClickSoftware Announces Results

    • 3M Using Siebel [Top]
    Siebel Systems has achieved a 17-month return on its CRM investment, using Siebel Sales. The Company's Occupational Health and Environmental Safety (OH&ES) business unit in the United Kingdom is using Siebel Sales to manage customer relationships effectively across Europe in a multichannel environment.



    University Of Ulster Implements Nortel [Top]
    The University of Ulster, Nortel Networks and reseller FastActive Networks have implemented a data network to support the University's requirements for IP (Internet Protocol) telephony applications. The University of Ulster now offers its "CampusOne" online distance learning program over the new data network, allowing students to access teaching and educational materials anytime, anywhere.



    Blue Martini To Host CRM Summit [Top]
    Blue Martini announced the "Cross Channel Retail CRM Strategies -- From Analysis to Results" summit on August 5 in Boston. Co-hosted by IBM, the one-day summit will be held at the Sheraton Boston Hotel prior to the opening of eTail 2002. The retail CRM summit will cover best practices for using business intelligence and customer data to drive profits, build customer relationships and increase lifetime customer value.



    Sodexho Turns To Brio Software [Top]
    Brio Software announced that Sodexho has signed a deal to purchase the Brio Performance Suite to enable 20,000 decision makers to analyze, manage and deliver complex data to various business units within the company.



    ClickSoftware Announces Results [Top]
    ClickSoftware announced results for the quarter ended June 30, 2002. For the second quarter of 2002, total revenues were $4.6 million, with a consolidated net loss of $1.4 million, or $0.05 per share, compared with revenues of $5.0 million, and a net loss of $1.8 million, or $0.07 per share, for the three months ended June 30, 2001.


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